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AD&D Reviews (1)

After making an online hotel reservation transaction, an ad for a $25 refund popped up. I thought it was a part of my regular Rewards program, so I called the number to collect the refund. [redacted] said I would receive $25 after enrolling in [redacted]) for $1 & would continue to receive such benefits. I told her I didnt travel much, & didnt want to do it. She insisted that I should take advantage for $1, since I could cancel at any time during the 30 days, and the $25, an additional $50 toward travel, & $20 for gas, would be mine to keep, no matter what. I said no again, & she kept insisting I wouldnt lose anything. Finally, I said ok, for $1, I would do it. Yesterday morning, I got a bad feeling, & called back. [redacted] told me they only did enrollment & to call customer service at ###-###-####. [redacted] said they couldnt cancel my membership because they didnt have my information from enrollment. I spoke with his supervisor, [redacted], who said the same. I called enrollment back & said customer service said enrollment still had my information. [redacted] said she couldnt because they didnt have the information, since it was sent for verification. Sarcastically, I asked if they had someone running around with a paper & pencil with my information. [redacted] said it was on the computer. I asked why she couldnt cancel it then, & she said I didnt have a # yet. Id have to call CS when I got their info. I asked if enrollment were a [redacted] & she only said they were partnered with [redacted]. After a few tries, she said her companys name was [redacted]. I got 2 separate emails from 2 companies, 2 member #s, & 2 #s to call to cancel, along with 2 $1 charges on my credit card. I called to cancel [redacted] & [redacted] said I would have to cancel Shoppers Advantage separately. I was transferred & spoke with [redacted] to cancel that. I said I hadnt agreed to membership with them, & he said I had when I agreed to the $20 gas card. I told him to cancel immediately. They are very deceptive.

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Description: Buying Clubs & Group Purchasing Service

Address: 6 High Ridge Park, Stamford, Connecticut, United States, 06905


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