Addictions Luxe

We have the prescription from Mr***'s physician outlining the chair to be delivered We have complied with physician's orders If Mr [redacted] is not satisfied with his current chair, please have him contact our office to return the chair as previously outlined to him on multiple occasions We will refund his insurance company payments and Mr [redacted] can go to a different provider Thank you, [redacted] , Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** *** The reason I reject is thisThey would now go for the insway out now, after *** told me, that he change the chair because he talked to me in Oct and said that I consented for the change from the *** PWC to the PWC he brought meBut as I stated in my complaint, *** didn't talk to me after May until Jan 2016,, when he found out THAT I WAS GOING HARDSHIP, I never gave a consent to changeNow about the untruth about the way they things happen with insI ordered my *** in May 2015, they say, they ordered in Oct-13-2015, couldn't have, because, my insapprov ed me for my chair on that date, 10-13-If I have the right email (ODR), i'm going to send you document of this or I will send them to ***As stated in complaint, I was fitted for the *** in May not Oct when *** said they did itShe also said she tried to get approval in 10/and they got denied in 10/2015, I'm sending document showing that and they told me that they was nto billing the insuntil they brought the chair to my house on 1/29/Now even after all of this, let's see where the truth is Look at the denial of the insNumotion tried to charge 30,576.50, they told me in May 2016, the *** was 10,and my share would be 2,They over charged and look what my inspaid and what my part would beThey should have given me my chairThen only reason, I went hardship, they didn't make all the monies they wanted to make on the *** so they made it off the cheaper chairI'm sending you a photo of *** and price and showing that it will tilt, lay me down, raise me up, and all wheels stay on groundThen, I'm sending you a photo of a power chair that looks like the photo of the chaiir they gave me, you now haveLook at the price of the look a likeI REJECT I sent all photos to *** Please read and get photos from ***'s email, Thank you

We have the prescription from Mr***'s physician outlining the chair to be delivered. We have complied with physician's orders. If Mr*** is not satisfied with his current chair, please have him contact our office to return the chair as previously outlined to him on multiple occasions. We will refund his insurance company payments and Mr*** can go to a different provider
Thank you,
*** ***, Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
Regards,
*** *** Now, they are saying that they got the orders from the doctor, if so the doctor would have told them how disable I amThey call me once and said they would come and get the chairI say they got enough monies to give me the *** chairThey are not telling you the real reason that they are not giving me the ***, because, their man *** had said , we talked and consented to the change of chairs, and this was untrueI was getting my *** until I went hardship and they know itI hope my photos were more focusI thought they were in the business of helping people as myself and not lie