AddressChangeForms.org

I was totally unaware that I had agreed to a charge of $79.95. I'm not happy and while if I may be responsible for the charge I will in the future make sure not to have any further business with REV or any affiliates.

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, In response to complaint submitted by David R [redacted] We are in receipt of your complaint against our company and hope to provide a resolution Our website clearly states our services as well as our service charges, several times throughout our site We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no chargeTo provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address changeAfter researching your order with us, placed on 02/02/2017, we found your Address Change request was submitted by us and fulfilled by the USPSAccording to our records, on 02/25/2017, customer service refunded $to the account used when ordering, per your requestOn 05/04/2017, a Full Chargeback was issued for the remaining charge of $ We are unable to refund the remaining $charge as your financial institution has reimbursed the charge to your accountIf you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-#### We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.AddressChangeForms.org

In response to complaint submitted by [redacted] ( [redacted] ):We are in receipt of your complaint against our company and hope to provide a resolution.Our website clearly states our services as well as our service charges, several times throughout our site. We have also clearly indicated we are... a privately owned company and are in no way affiliated with any state or federal government agency, including the [redacted] . We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at [redacted] facilities at no charge. To provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change.Our website states several times that we are privately owned and are not affiliated with any state or federal government agencies, including the [redacted] . We also disclose our processing fee several times throughout our website. We provide a Terms & Conditions box, which you must select to continue with your address change. The Terms & Conditions also state our non-affiliation with the [redacted] as well as our processing fee.In researching your order, placed on 10/31/2016, you spoke with a customer service representative, who cancelled your order and refunded the charges to your account on 11/4/2016, per your request. A receipt of the refunded transaction was sent to the email address used when placing the order.If you have any questions, or concerns, please don't hesitate to contact our customer service during business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at [redacted] .We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.Thank You,Sydnie A.Customer Service

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, In response to complaint submitted by Bernadine S [redacted] ( [redacted] ): We are in receipt of your complaint against our company and hope to provide a resolution Our website clearly states our services as well as our service charges, several times throughout our site We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no chargeTo provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address changeAfter researching your order with us, placed on 04/05/2017, we found your Address Change request was submitted by us and fulfilled by the USPSAccording to our records, on 04/11/2017, customer service refunded $to the account used when ordering, per your requestDue to your dissatisfaction with our services, we have cancelled your order and fully refunded the remaining charge of $to the account used when ordering If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-#### We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.AddressChangeForms.org

In response to complaint submitted by *** *** (***):We are in receipt of your complaint against our company and hope to provide a resolution.Our website clearly states our services as well as our service charges, several times throughout our site We have also clearly indicated we
are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no chargeTo provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change.After researching your order with us, placed on 8/27/2016, we found your Address Change request was submitted by us and fulfilled by the USPSYou stated in your complaint you contacted our company on 10/5/2016, however, we have no record of any contact via phone or email methodsYour satisfaction is of utmost importance, and because you were not fully satisfied with our services, I have fully refunded the charge of $to the account used when placing your orderTo prevent any disruptions in your mail delivery, we have kept the address change order/request with the USPS.If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ***.We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.Thank You,Sydnie A.Customer Service

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Bernadine S***

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, 2017 In response to complaint submitted by Juliette R*** (Complaint ID ***): We are in receipt of your complaint against our company and hope to provide a
resolution Our website clearly states our services as well as our service charges, several times throughout our site We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no chargeTo provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change. After researching your order with us, placed on 05/01/2017, we found your Address Change request was submitted by us and fulfilled by the USPSAccording to our records, there was no attempted contact to our customer service center Due to your dissatisfaction with our services, we have cancelled your order and fully refunded the charge of $to the account used when ordering If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-#### We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.AddressChangeForms.org

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, 2017 In response to complaint submitted by David R[redacted] We are in receipt of your complaint against our company and hope to provide a resolution....

 Our website clearly states our services as well as our service charges, several times throughout our site.  We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service.  We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no charge. To provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change. After researching your order with us, placed on 02/02/2017, we found your Address Change request was submitted by us and fulfilled by the USPS. According to our records, on 02/25/2017, customer service refunded $58.00 to the account used when ordering, per your request. On 05/04/2017, a Full Chargeback was issued for the remaining charge of $1.95.  We are unable to refund the remaining $1.95 charge as your financial institution has reimbursed the charge to your account. If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-####.  We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.AddressChangeForms.org

In response to complaint submitted by [redacted]):We are in receipt of your complaint against our company and hope to provide a resolution.Our website clearly states our services as well as our service charges, several times throughout our site.  We have also clearly indicated we are...

a privately owned company and are in no way affiliated with any state or federal government agency, including the [redacted].  We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at [redacted] facilities at no charge. To provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change.Our website states several times that we are privately owned and are not affiliated with any state or federal government agencies, including the [redacted].  We also disclose our processing fee several times throughout our website.  We provide a Terms & Conditions box, which you must select to continue with your address change.  The Terms & Conditions also state our non-affiliation with the [redacted] as well as our processing fee.In researching your order, placed on 10/31/2016, you spoke with a customer service representative, who cancelled your order and refunded the charges to your account on 11/4/2016, per your request.  A receipt of the refunded transaction was sent to the email address used when placing the order.If you have any questions, or concerns, please don't hesitate to contact our customer service during business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at [redacted].We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.Thank You,Sydnie A.Customer Service

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, 2017 In response to complaint submitted by [redacted]): We are in receipt of your complaint against our company and hope to provide a resolution....

 Our website clearly states our services as well as our service charges, several times throughout our site.  We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service.  We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no charge. To provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change. After researching your order with us, placed on 03/22/2017, we found your Address Change request was submitted by us and fulfilled by the USPS. According to our records, on 04/11/2017, customer service refunded $58.00 to the account used when ordering, per your request. Due to your dissatisfaction with our services, we have cancelled your order and fully refunded the remaining charge of $1.95 to the account used when ordering If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-####.  We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.

Revdex.com of Central, Northern, and Western ArizonaConciliation & Engagement Specialist Tuesday, May 9, 2017 In response to complaint submitted by Bernadine S[redacted] ([redacted]): We are in receipt of your complaint against our company and hope to provide a resolution....

 Our website clearly states our services as well as our service charges, several times throughout our site.  We have also clearly indicated we are a privately owned company and are in no way affiliated with any state or federal government agency, including the United States Postal Service.  We also indicate, should you wish to submit an address change elsewhere, government forms may be obtained at USPS facilities at no charge. To provide further affirmation of our services and charges, we include a Terms and Conditions box, which you must accept before proceeding with your address change. After researching your order with us, placed on 04/05/2017, we found your Address Change request was submitted by us and fulfilled by the USPS. According to our records, on 04/11/2017, customer service refunded $58.00 to the account used when ordering, per your request. Due to your dissatisfaction with our services, we have cancelled your order and fully refunded the remaining charge of $1.95 to the account used when ordering If you have any further questions or concerns, please don't hesitate to contact our customer service during our business hours, Monday-Friday 8am-5pm and Saturdays 8am-1pm (Mountain Standard time) toll free at ###-###-####.  We hope this provides some clarification and apologize for any confusion this may have caused.We look forward to helping you resolve this issue.AddressChangeForms.org