Adecco

Hello, this is [redacted] from Western Honda of Scottsdale regarding this complaint number.  We have settled this complaint with the customer and he should be redacting it shortly.  His vehicle is in another shop and while we feel that there has been no wrong doing we have payed for the repairs...

he has requested. Thank you, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I went to [redacted] and was quoted 4 hours labor to do a valve job at 85 an hour an oil change at 85 dollars and 2 hours dyno tuning at 125 an hour. flush rear brakes for 50 dollars 35 dollars for shims total = 675 + tax [redacted] had told me Western Honda did not do the fork seals correctly and I should get them to fix it and the brakes they had ruined. after I complained to the Revdex.com Western Honda,they said they would fix it. when I went to pick up the bike, to my surprise it was 920.00 I was quoted 675 and even on the receipt was told that if work exceeded quote to call for authority to do more, no call was ever made. Today I called [redacted] at Western and asked if he paid for my warranty work and I would like a copy sent by fax immediately he said yes it had been paid.25 minutes roll by and I start wondering if there was an invoice they paid or not, is he creating one?. So I called [redacted] at [redacted] and asked if Western had paid for the fork seal job and the new brakes and he said absolutely, I asked how much the repair was and he said he did not know, he said he was still figuring out the bill. According to [redacted] and [redacted] the bill was paid last week , you think he would know how much the bill was. [redacted] gets a lot of work from Western Honda and I think I have been made the fool here and jacked up my bill to cover the warranty work. so Western Honda clears they're name and I get to pay for the work...again. I will never do any Business with either of these 2 Companies again. neither shop can give me a truthful answer to an invoice they both say we're paid, how much it was?.   I do not want any further contact with either of these businesses in the future, please advise them of my decision to not have any further contact.  thank you.Regards,
[redacted]