Adelphi University

Adelphi University regrets the unusual delay involved in the delivery of complainant's Diploma. Diploma's usually take six to eight weeks to be printed by an outside vendor. In this case the matter is well beyond the eight week time frame. It is possible that the Christmas and New Year holidays play...

some role in the extended time frame.Adelphi has ordered a new diploma expedited, at our own cost, for the complainant that will be delivered to Adelphi tomorrow, 2/**/2016. A message was left on complainant's phone number requesting delivery instructions (a: Mail or b: in person pick up). We will await mailing instructions from the complainant.

Review: I graduated from Adelphi University Summer 2015. I have repeatedly emailed them for my diploma, but they continue to tell me to wait. It has now been almost four months and still haven't yet received my diploma. Now they are telling me to register again for my Diploma. I have paid them full tuition and I don't owe them any money. They were very adamant about making sure I paid them their money on time and now they don't want to send me my diploma.Desired Settlement: I would like to have my M.A. Diploma.

Business

Response:

Adelphi University regrets the unusual delay involved in the delivery of complainant's Diploma. Diploma's usually take six to eight weeks to be printed by an outside vendor. In this case the matter is well beyond the eight week time frame. It is possible that the Christmas and New Year holidays play some role in the extended time frame.Adelphi has ordered a new diploma expedited, at our own cost, for the complainant that will be delivered to Adelphi tomorrow, 2/**/2016. A message was left on complainant's phone number requesting delivery instructions (a: Mail or b: in person pick up). We will await mailing instructions from the complainant.