ADGreek

Review: On Saturday, 8/**/15, I ordered a sweater and a wind breaker jacket with specific instructions for embroidary I also provided the store owner a patch I bought in Puerto Rico I wished to have ironed on to the jacket.The merchant told me the two items would be ready by Saturday,8/**/15. On 8/**/15, I went to the store and the items were not ready. Understand that the jacket and hoodef sweater we're already in the store; all they had to do was embroidered and glue the letters and writing requested on to the items. I paid a toll going both ways therefore the merchant offered to get the items to me via mail so that I would not have to pay a toll again. On Wednesday, 9/*/15, a week and 3 days after 8/**, the date I was told the items would be mailed, I called and was told I would have the items before the weekend of 8/*/15. On Saturday, 9/*/15, I called the store again and was told the items were shipped and I would have them right after labor day because the Labor Day holiday would delay the mail. On Thursday,9/**/15, I called the store and informed them I had not received the items. The merchant stated she would check on the delivery status and get back to meThat evenining I sent an email to the merchant expressing my discontent and advising her I would contest the charges for the items with my bank if I did not have them by Monday, 9/**/15. On Friday,9/**/10, I received a [redacted] generated email indicating I would receive the items by 9/**/15. On Monday, 9/**/15, I received the items via [redacted]. The patch I provided to the merchant was not on the jacket as requested;as per the merchant it was lost. The right sleeve of the jacket read Spg 14 instead of Spg 94 as I requested! I called the merchant who stated she will get back to me on, 9/**/15. This is not satisfactory. Please assist.Desired Settlement: I want an immediate repair and a price adjustment so that to accommodate the inconvenience.