In response to your inquiry, I would first like to point out that Dr [redacted] is represented by an attorney and it may not be a good idea to pursue this without contacting the attorneyIn addition, we are wondering if Dr [redacted] provided you with the order form, the long email thread from her and her staff, the letter from her attorney and our response (letter) to her attorney in response to her claim? It would seem important to get the documents in order to evaluate her claimOnce you have all this information I believe our position will be clear and then we can answer any further questions you may have.###-###-#### [redacted]
In response to your inquiry, I would first like to point out that Dr [redacted] is represented by an attorney and it may not be a good idea to pursue this without contacting the attorneyIn addition, we are wondering if Dr [redacted] provided you with the order form, the long email thread from her and her staff, the letter from her attorney and our response (letter) to her attorney in response to her claim? It would seem important to get the documents in order to evaluate her claimOnce you have all this information I believe our position will be clear and then we can answer any further questions you may have.###-###-#### [redacted]