Admiral's Experience Inc

I have added the attachment containing a statement made by the catering manager at the time of the event.To Whom It May Concern,    I was part of the original team who planned and coordinated the event for UC San Diego Make the Magic April 2nd.  Admiral’s Experience gave an...

enormous discount financially, charging only 13.00 for the Admiral’s Package which normally cost 59.95 per guest which was a discount of 46.95 per guest.  There were also additional discounts for the flatware, plating dishes, appetizer plates, water and beer glasses and no charge for napkins, along with an additional discount of 325.00 and no tax charge.  Total discounts/donation for the event was over 10,000.  We were also told not to provide or charge for servers. Because we were asked not to provide personnel, it was only myself and my assistant at the event.  The day before the event we were also informed of dietary changes; per our contract, changes are not to be made 3 days prior to the event, even so we were kind enough to make the changes.    I was also there the day of the Event as the Event Coordinator.  Upon arriving, I was escorted to a garage for set up.  This was not something we were informed about.  Having to prepare and manage food in a garage is more than unprofessional and very unsanitary.  I mentioned this and was told this is the only space I had to work in.   I personally arranged the fruit and veggie trays in the reception area, as well as cut up bread and provided baskets (not requested or charged for) for the donated bread that was given to them.  I was asked by the bartending staff if I could provide extra buckets to chill the beer and alcohol (not requested or charged for).  I was told that we needed more beer glasses than the original request.  I called our Point of Contact and had these delivered as requested (at our personal expense).  I was informed that I would have help for plating and serving meals.  Halfway through the meal I asked for that help to plate the food, as it was just myself and my assistant.  Having reviewed the messages (via [redacted] and [redacted] before the event) I knew that we were to be given eight bodies to help with the plating and service.  I had to ask three times for help.   We did run out of the main dish item; we were short 10 plates of chicken.  I contacted [redacted] immediately and he brought these 10 plates to the event, along with providing To Go containers.  I personally took each guest their plate and apologized for the confusion.   At the end of the night, I personally donated 100.00 to their fundraiser and spoke to [redacted]…apologizing for the 10 plates. She stated that everything was wonderful and that it was just a hitch in the evening and Thanked me. R/  [redacted]