Respnse to complaint # [redacted] filed on 10/18/We at ADNIT incnever received a ticket request, phone calls or emails to our support center for a fax line issue if we had we would have recommended they contact their internet provider as we do not supply fax lines or support them per the contract signed on 12/18/ by [redacted] representative *** *** If technician was called or emailed directly that per our Maintenance and Service agreement signed 5-20-section signed by [redacted] [redacted] representative of [redacted] is against this agreement also signed by [redacted] representative *** *** on 12/18/2014We will email all passwords to the directed representative and recommend changing passwords immediately to resolve this matterThank you for your time, -- [redacted] Alliance Digital NetworksSummer St, Suite 2Bangor, ME
Respnse to complaint # [redacted] filed on 10/18/We at ADNIT incnever received a ticket request, phone calls or emails to our support center for a fax line issue if we had we would have recommended they contact their internet provider as we do not supply fax lines or support them per the contract signed on 12/18/ by [redacted] representative *** *** If technician was called or emailed directly that per our Maintenance and Service agreement signed 5-20-section signed by [redacted] [redacted] representative of [redacted] is against this agreement also signed by [redacted] representative *** *** on 12/18/2014We will email all passwords to the directed representative and recommend changing passwords immediately to resolve this matterThank you for your time, -- [redacted] Alliance Digital NetworksSummer St, Suite 2Bangor, ME