Adonit

Complaint: [redacted] I am rejecting this response because:What does the company intend on doing to assist me further with this matter? Regards, [redacted] ?

Hi there,I am so sorry that our response did not meet your expectation! Please know that we will do our best to assist you, but we may be limited due to where it was purchased from.In case this issue happened again, I would suggest purchasing the stylus from our verified re-sellers like Amazon or directly from Adonit, the purchase from authorized re-seller will be covered by one-year warranty.If you are looking for another Adonit Stylus, we could make an exception and provide the promo code to use on our online store for next purchaseIf no need, please kindly ignore it.Have a wonderful day!!

Hi there,I could understand your frustration, if the item is purchased via eBay, the package might have been opened, we could not be certain if the stylus is well-functioned without any damage, it is not right out from us, I am so sorry there are so many situations that I have no control over those
items that are not delivered directly by us or our verified re-sellersPlease know that we will do our best to assist you, but we may be limited due to where it was purchased from.Please let me know if you have any other questions.Have a wonderful day!

Hi there,I am so sorry that our response did not meet your expectation! Please know that we will do our best to assist you, but we may be limited due to where it was purchased from.In case this issue happened again, I would suggest purchasing the stylus from our verified re-sellers like Amazon or directly from Adonit, the purchase from authorized re-seller will be covered by one-year warranty.If you are looking for another Adonit Stylus, we could make an exception and provide the promo code to use on our online store for next purchaseIf no need, please kindly ignore it.Have a wonderful day!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi there,I could understand your frustration, if the item is purchased via eBay, the package might have been opened, we could not be certain if the stylus is well-functioned without any damage, it is not right out from us, I am so sorry there are so many situations that I have no control over those
items that are not delivered directly by us or our verified re-sellersPlease know that we will do our best to assist you, but we may be limited due to where it was purchased from.Please let me know if you have any other questions.Have a wonderful day!

Complaint: ***
I am rejecting this response because:What does the company intend on doing to assist me further with this matter?
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:What does the company intend on doing to assist me further with this matter?
Regards,
[redacted]?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]