Adora Salon

This message is being sent in response to the Revdex.com case# [redacted] complaint which was filed by[redacted] After having received notice and reviewed images regarding M[redacted] claim I have determined that due to the span of time between the date of delivery (8/29/16) and the time that the...

alleged damage was reported (9/1/16) it is reasonable for me, as a business manager, to suspect the possibility that my delivery team did not cause the damage to the driveway.  I can certainly empathize with Ms. [redacted] regarding the situation but how can it be proven that my delivery team caused the damage to the driveway, therefore, holding me liable.Thanks for your attention to this reply.  I can be reached at ([redacted]

Review: I was told when I made my appointment that I could use 2 coupons that Adora Salon solicited to me. When I originally booked my appointment, I confirmed not once but twice with the receptionist she said that it was fine to use both coupons at the same time. When it was time to pay I was told by the owner. I could not use both coupons and that the receptionist was new and didn't know what she was talking about when she told me I could use both. He breached a verbal agreement and lost a customer over $10. I had my calender out ready to book my next appointment, but unfortunately I wont be able to do that because the salon is unethical and I do not do business nor do I associate with unethical people and people that have no integrity. Now I realize why I was the only customer in the place. This salon is going down fast and its because of the owners.Desired Settlement: I want my $10 back! and I don't want store credit because I will not ever go back into that place again!

Business

Response:

All,

Thank you for your efforts towards resolving this complaint. Here's our response.