I've been purchasing from this company for about years now and I have barely purchased similar items from anyone else in that whole timeTheir products are great quality and their customer service (in my experience) is more than adequate
Worth it! Affordable apparel that has always been great qualityAlways a big selection from sizes (including plus size), colors, to stylesRealistic models that actually represent the common woman todayGreat business and serviceMy favorite part of Adore Me is that the sizes are true to as they say
[redacted] [redacted] Dear Better Business Bureau, This is in reply to the complaint ID [redacted] Thank you so much for contacting us I looked into the customer’s case, and see that they have since reached us and been refunded for their May store credit, for we have a strict day refund policy We are not trying by any means to force customers in a subscription program I have attached below a screen shot of the shopping cart with the two payment options (as seen in image #1): Customers who select the VIP Membership option during checkout are sent a membership confirmation email, then two reminder emails before the [redacted] reminding them to either skip the month or make a purchaseCustomers who do neither before the [redacted] are charged $39.95, which turns to store credit available for their use at any time Emails regarding membership sent to the customer in question (as seen in image #2): The customer did not skip or make a purchase in March, Aoril, & May but was refunded for May Best regards, [redacted] [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had originally opened a complaint against "Adore Me" Lingerie as I believe they're taking advantage of customers and putting them into a VIP program without proper notification/authorization After going to the extreme of removing all my information from them and filing a complaint, I found that they charged my credit card again this month After calling them they proclaimed that I re-entered the VIP program on March [redacted] when I processed an order for a store credit they were not willing to refund when I unsubscribed Their correspondence to the Revdex.com however states that I unsubscribed on March *** You'd think they'd have found it worth mentioning if I'd immediately signed back up again Originially when joining the VIP there was a $discount Apparently by throwing on a $discount to my second forced order they resubmitted me to the VIP program and therefore entitled themselves to more pre-authed deposits from my credit card How in seven hells is this kosherGo try to make a non-VIP order through that God-forsaken site and tell me that there isn't something very wrong there [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
My order was delivered in a very timely mannerThe fit was good and I absolutely LOVE the colors and the fabricI had no issues and will DEFINITELY order from Adore Me again
[redacted] *** [redacted] [redacted] *** ***This is in reply to complaint # [redacted] First of all, we would like to apologize to the customer for the dissatisfying service they receivedIn regards to the membership, we would like to explain how it worksCustomers who select the VIP Membership option during checkout are sent a membership confirmationemail and reminder emails before the [redacted] reminding them to either skip the month or make a purchaseVIP members who do not shop or skip the *** day of each month (11:59:p.mEST), will be charged $and will receive the same amount in store creditMembers may redeem this credit on AdoreMe.com at any timeVIP members who do skip the month (before the [redacted] day 11:59:p.mEST) may change their minds and are free to shop any item in their showroom throughout the monthPlease note this is an automatic billing, and members who do not participate in the active membership may accumulate store creditsCredits expire months after the charge.Upon further investigation, we can confirm that the customer was unsubscribed from the membership on November [redacted] (see attached image #1).Regarding store credit, the customer was charged in September, October and November, and accumulated $in store creditThe customer placed two orders using store credit, on October [redacted] and November ***, for a total of $Therefore, the customer has a remaining store credit of $(see attached image #2)We have now refunded this sum to the customer’s account (see attached image #3).If there are further comments questions or concerns, please let us knowBest regards, [redacted] [redacted]
Adore me products are great quality and delivered on timeAlso great styles to choose fromI had one tank top/shorts tear near the button so I was a bit disappointed as I have worn it only a few times now, but all in all it has been a wonderful experience!
I love that I gave a commercial ad a try!! Absolutely love this companyHuge selection and quick deliveryAll items come wrapped so nice it adds to the excitement of the things you bought and shows their attention to detail
DO NOT ORDER FROM THIS COMPANY!!! I placed my first and only order from them 8/ [redacted] and received tracking showing it would be delivered on 8/ [redacted] which was changed to 8/**It is now 8/ [redacted] and no package and tracking is all over the place with no updatesI have tried to contact the company to ensure cancellation of the VIP membership scam only to not be able to reach anyoneI would be on hold for extended periods of time only to finally hear the phone ring but then get immediately hung up onThis happened several timesI located a corporate office number only to get a "Mailbox Full" recording so that only further confirms my suspicions about this scam companyAttempts to post on their FB page were blocked and they also do not answer their emails requesting assistance I called the toll free number yet again and this time chose to speak to a "Stylist" knowing someone would answer because they assume the person calling wants help deciding on a productWell the girl who answered was super friendly until I told her why I was calling and had placed me on hold for minutes before coming back and telling me that her Manager was not in and that she could put in a request for her to "email" meI told her at this point that I wanted the VIP cancelled and she told me that she didn't know if the "system" would let her and that it would have to be cancelled later since there is an order in transitFrankly a membership has nothing to do with an order that I ALREADY PAID FORI called her out on it and she became hostile in her toneShe continued to spew lie after lie until I decided I had had enough of listening to her repetitive babbleI will have to cancel my debit card at this pointDO NOT DO BUSINESS WITH THIS "COMPANY" as they are NOT LEGIT!
[redacted] Monday, May ***, Dear Better Business Bureau, This is in reply to the complaint ID *** Thank you so much for /> contacting us I looked into the customer’s case, and see that they have since reached us and been unsubscribed [redacted] We are not trying by any means to force customers in a subscription program I have attached below a screen shot of the shopping cart with the two payment options (as seen in image #1): Customers who select the VIP Membership option during checkout are sent a membership confirmation email, then two reminder emails before the fifth reminding them to either skip the month or make a purchaseCustomers who do neither before the fifth are charged $39.95, which turns to store credit available for their use at any time Emails regarding membership sent to the customer in question (as seen in image #2): This customer has not been charged Best regards, [redacted]
I've made several purchases from Adore Me (lingerie and swimsuits) and I've been very happy with every single oneAll the items are true to size, and they offer many promotions and sales for VIP membersI almost always purchase during the buy one get one free sale, and am always satisfied
I love adore me products, the products I purchased are beautifulI look forward to purchasing more
Love this site!
I love Adore MeTheir products are great, always fit well and they have awesome customer serviceReturns and exchanges are easy and free!
I've been purchasing from this company for about years now and I have barely purchased similar items from anyone else in that whole timeTheir products are great quality and their customer service (in my experience) is more than adequate
Worth it! Affordable apparel that has always been great qualityAlways a big selection from sizes (including plus size), colors, to stylesRealistic models that actually represent the common woman todayGreat business and serviceMy favorite part of Adore Me is that the sizes are true to as they say
Love everything I've purchased hereThe clothing is very well madeAlso, the VIP Club, with its flexible membership, is much appreciated
[redacted] [redacted] Dear Better Business Bureau, This is in reply to the complaint ID [redacted] Thank you so much for contacting us I looked into the customer’s case, and see that they have since reached us and been refunded for their May store credit, for we have a strict day refund policy We are not trying by any means to force customers in a subscription program I have attached below a screen shot of the shopping cart with the two payment options (as seen in image #1): Customers who select the VIP Membership option during checkout are sent a membership confirmation email, then two reminder emails before the [redacted] reminding them to either skip the month or make a purchaseCustomers who do neither before the [redacted] are charged $39.95, which turns to store credit available for their use at any time Emails regarding membership sent to the customer in question (as seen in image #2): The customer did not skip or make a purchase in March, Aoril, & May but was refunded for May Best regards, [redacted] [redacted] ***
Great quality, timely delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I had originally opened a complaint against "Adore Me" Lingerie as I believe they're taking advantage of customers and putting them into a VIP program without proper notification/authorization After going to the extreme of removing all my information from them and filing a complaint, I found that they charged my credit card again this month After calling them they proclaimed that I re-entered the VIP program on March [redacted] when I processed an order for a store credit they were not willing to refund when I unsubscribed Their correspondence to the Revdex.com however states that I unsubscribed on March *** You'd think they'd have found it worth mentioning if I'd immediately signed back up again Originially when joining the VIP there was a $discount Apparently by throwing on a $discount to my second forced order they resubmitted me to the VIP program and therefore entitled themselves to more pre-authed deposits from my credit card How in seven hells is this kosherGo try to make a non-VIP order through that God-forsaken site and tell me that there isn't something very wrong there [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
My order was delivered in a very timely mannerThe fit was good and I absolutely LOVE the colors and the fabricI had no issues and will DEFINITELY order from Adore Me again
[redacted] *** [redacted] [redacted] *** ***This is in reply to complaint # [redacted] First of all, we would like to apologize to the customer for the dissatisfying service they receivedIn regards to the membership, we would like to explain how it worksCustomers who select the VIP Membership option during checkout are sent a membership confirmationemail and reminder emails before the [redacted] reminding them to either skip the month or make a purchaseVIP members who do not shop or skip the *** day of each month (11:59:p.mEST), will be charged $and will receive the same amount in store creditMembers may redeem this credit on AdoreMe.com at any timeVIP members who do skip the month (before the [redacted] day 11:59:p.mEST) may change their minds and are free to shop any item in their showroom throughout the monthPlease note this is an automatic billing, and members who do not participate in the active membership may accumulate store creditsCredits expire months after the charge.Upon further investigation, we can confirm that the customer was unsubscribed from the membership on November [redacted] (see attached image #1).Regarding store credit, the customer was charged in September, October and November, and accumulated $in store creditThe customer placed two orders using store credit, on October [redacted] and November ***, for a total of $Therefore, the customer has a remaining store credit of $(see attached image #2)We have now refunded this sum to the customer’s account (see attached image #3).If there are further comments questions or concerns, please let us knowBest regards, [redacted] [redacted]
Adore me products are great quality and delivered on timeAlso great styles to choose fromI had one tank top/shorts tear near the button so I was a bit disappointed as I have worn it only a few times now, but all in all it has been a wonderful experience!
I love that I gave a commercial ad a try!! Absolutely love this companyHuge selection and quick deliveryAll items come wrapped so nice it adds to the excitement of the things you bought and shows their attention to detail
Great lingerie and sleepwear to spice up your collectionQuality of all items I ordered is excellent
I love getting my packages from Adore MeAlways something beautiful and sexy inside!!
I was very pleased with the items I orderedEverything fits well and I highly recommend this website for all women
DO NOT ORDER FROM THIS COMPANY!!! I placed my first and only order from them 8/ [redacted] and received tracking showing it would be delivered on 8/ [redacted] which was changed to 8/**It is now 8/ [redacted] and no package and tracking is all over the place with no updatesI have tried to contact the company to ensure cancellation of the VIP membership scam only to not be able to reach anyoneI would be on hold for extended periods of time only to finally hear the phone ring but then get immediately hung up onThis happened several timesI located a corporate office number only to get a "Mailbox Full" recording so that only further confirms my suspicions about this scam companyAttempts to post on their FB page were blocked and they also do not answer their emails requesting assistance I called the toll free number yet again and this time chose to speak to a "Stylist" knowing someone would answer because they assume the person calling wants help deciding on a productWell the girl who answered was super friendly until I told her why I was calling and had placed me on hold for minutes before coming back and telling me that her Manager was not in and that she could put in a request for her to "email" meI told her at this point that I wanted the VIP cancelled and she told me that she didn't know if the "system" would let her and that it would have to be cancelled later since there is an order in transitFrankly a membership has nothing to do with an order that I ALREADY PAID FORI called her out on it and she became hostile in her toneShe continued to spew lie after lie until I decided I had had enough of listening to her repetitive babbleI will have to cancel my debit card at this pointDO NOT DO BUSINESS WITH THIS "COMPANY" as they are NOT LEGIT!
Very pleased with the products and delivery serviceIt takes a bit longer to get a representative if you have a question but overall I am satisfied
[redacted] Monday, May ***, Dear Better Business Bureau, This is in reply to the complaint ID *** Thank you so much for /> contacting us I looked into the customer’s case, and see that they have since reached us and been unsubscribed [redacted] We are not trying by any means to force customers in a subscription program I have attached below a screen shot of the shopping cart with the two payment options (as seen in image #1): Customers who select the VIP Membership option during checkout are sent a membership confirmation email, then two reminder emails before the fifth reminding them to either skip the month or make a purchaseCustomers who do neither before the fifth are charged $39.95, which turns to store credit available for their use at any time Emails regarding membership sent to the customer in question (as seen in image #2): This customer has not been charged Best regards, [redacted]
I've made several purchases from Adore Me (lingerie and swimsuits) and I've been very happy with every single oneAll the items are true to size, and they offer many promotions and sales for VIP membersI almost always purchase during the buy one get one free sale, and am always satisfied