Adorn This or That

This product has been remade already and the buyer will receive early next week

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint
On 1-13/I resolve an issue with this company through the Revdex.com concerning a purchase I never receivedThe business assured me through the site and later on by phone that she would resolve the issue and send me another itemI only received half of my order and was still waiting on a cosmetic bag custom madeShe promised by phone that she would ship it and personally send me an email with the tracking informationOn January 19th, she promised to send the product out right awayI have not received it and I have been emailing her once a week, with no further communication from her endThis is indeed bad business and I thought we could work this out as adults, but Im not sure why I cannot get what I ordered.refund As soon as possible
Regards,

This item was made and shipped to the customer *** does have the tendency to loose items during the holiday season and then later find them and deliver to the customer Our checkout does explain that items may ship in separate shipments Another item will be made if the tracking
doesn't update after contacting the postal service which I believe the customer is saying was done.We apologize for any inconvenience this may have caused the customer but again we do ship in separate packages at times as we are a small company

This product has been remade already and the buyer will receive early next week.

Revdex.com:
This letter is to inform you that Adorn This or That has carried out to my satisfaction the resolution it proposed for my complaint, filed on 2/8/2017 and assigned ID [redacted]. The company refunded my money yesterday.
Regards,[redacted]

Revdex.com:
This letter is to inform you that Adorn This or That has carried out to my satisfaction the resolution it proposed for my complaint, filed on 3/2/2017 and assigned ID [redacted]. Sent: Monday, March 06, 2017 5:12 PM Subject: Adorn This is That I filed a complaint against...

this company. I receive answer back to several emails I had sent prior to issuing complaints that they were finishing my order and created a tracking ticket. I received the last order today,  3/6/17. Everything is fine. I still will not use this company again because I sent them several emails that went unanswered for about 3 days. Thanks.