ADP COBRA Services

Here is my problemI signed up with ADP Cobra Services on 1-11-for continuation of insurance through 6-30- I have mailed them payments of $each = $They have acknowledged receiving the first and yesterday I faxed them the front and back of the 4th payment which they said they did not receiveThey received payment on 3-2-and payment on 4-1-When I contacted them late last week, they said they would refund payment in days Payment will be refunded to me, I suppose, within days after they figure out whose account they put my money inMy question...how come I can not get an immediate refundWhy are they allowed to hold my money for days I need this money to pay the new Cobra AdministratorThis is not fair to me Account_Number: [redacted]

Never reimbursed for FSA Claims and I'm owed $by ADP It's been over months and I've submitted all the necessary paperwork multiple times but have yet to be fully reimbursed for my FSA Dependent Care claims I submitted all the required documents times Per my W-2, I contributed $ Per the check stub I was reimbursed $ The claim form was submitted numerous times dating back to November and have not been reimbursed Each time I've contacted ADP I've been told to resubmit but I still have not been reimbursed On 12/16/ADP responded: Transaction Number: [redacted] The message code N"These expenses cannot be reimbursedIt was submitted after the end of your plan's claim runout period" However, these expenses were submitted before the end of the plan's claim runout period The fact that it was not reimbursed by the end of period is not a legitimate reason for denial These were originally submitted in November but not

My employer, AECOM, used ADP COBRA Services to administer their health insurance plans for employees that were temporary, or for those that were covered under COBRA After my conversion to a temporary employee, I paid ADP COBRA Services for health insurance under a Leave of Absence account category beginning on May 1, Without informing me, AECOM terminated my temporary employment on September 30, Because I didn?t know of the change, I paid ADP the $premium for health insurance coverage for October, under my Leave of Absence account Because my employment was terminated, ADP informed me during October that I could elect COBRA coverage beginning (retroactively) on October 1, I sent the notice accepting COBRA coverage back to ADP on October 6, My COBRA coverage began under ADP on October 1, with a monthly premium of $To ensure that I maintained my health insurance coverage, I paid the $premium for October, health insuran

they say they sent proof of coverage to Aetna and Caremark but they haven't recv'd anything
on 12/21/2016, ADP cashed a check for $that was supposed to cover myself and boys for the month of DecemberI was told they sent proof to Aetna and Caremark on 12/and again on 1/5/per my requestAetna and Caremark advise they haven't received anything from ADPI have an outstanding claim for my son's wellness visit and several prescriptions that I need reimbursed forI would have just paid out of pocket for everything in December, if I would have known the hastle this has become! I was counselled at the doctor office and pharmacy for not having insurance! I had to wait to get my son's immunizations because the doctors office wouldn't do them because I didn't show health insurance! I've talked to all companies and no one is willing to help me! I'm beyond frustrated!I asked ADP to just refund my premium money and I would just pay for everything out of pocket, which I have

Never reimbursed for FSA Claims and I'm owed $by ADP
It's been over months and I've submitted all the necessary paperwork multiple times but have yet to be fully reimbursed for my FSA Dependent Care claims I submitted all the required documents times
Per my W-2, I contributed $ Per the check stub I was reimbursed $ The claim form was submitted numerous times dating back to November and have not been reimbursed Each time I've contacted ADP I've been told to resubmit but I still have not been reimbursed
On 12/16/ADP responded:
Transaction Number: ***
The message code N"These expenses cannot be reimbursedIt was submitted after the end of your plan's claim runout period"
However, these expenses were submitted before the end of the plan's claim runout period The fact that it was not reimbursed by the end of period is not a legitimate reason for denial
These were originally submitted in November but not

I had COBRA coverage handled thru ADP throughout By open enrollment deadline - Jan I had signed up for new plan with new carrier I called ADP and asked general questions about the transition and that I was considering enrolling with new plan by end of Jan I was told that was fine and I had the grace period in Feb to term ADP billing was paid thru end of Dec I called ADP in mid Jan as I was not sure they were notified of my new plan thru OBAMA Care and in fact was waiting for letter to confirm I was told that I had until end of Feb to term my plan I received additional bill from ADP at end of Jan I called on Feb 9th about my plan and listened to recording confirming I had days to cancel my plan I stayed on line and spoke with *** (representative) who confirmed what recording said - I had days to terminate coverage voluntarily I verbally verified that I was terminating my plan and was within the days left She said that she would put in reques

Here is my problemI signed up with ADP Cobra Services on 1-11-for continuation of insurance through 6-30- I have mailed them payments of $each = $They have acknowledged receiving the first and yesterday I faxed them the front and back of the 4th payment which they said they did not receiveThey received payment on 3-2-and payment on 4-1-When I contacted them late last week, they said they would refund payment in days Payment will be refunded to me, I suppose, within days after they figure out whose account they put my money inMy question...how come I can not get an immediate refundWhy are they allowed to hold my money for days I need this money to pay the new Cobra AdministratorThis is not fair to me
Account_Number:***

I have been paying COBRA ADP sense February for my health insurance coverageI am paid in full to May 31st yet I still have not received any health insurance coverage yet, I was supposed to be receiving the actual coverage through Harvard PilgrimThe company I was receiving COBRA through (***) went out of business in March of On March 31st ***'s account with Harvard Pilgrim was closed out however I wasn't notified of this from COBRA or Harvard PilgrimI continued to pay for coverage and didn't receive it without notification
Now I have been calling Cobra regularly to get this all cleared up, I have called them about twice a week for the past 3-weeksI still have not received coverageMy issue seems to have no movement to resolution at allNow I am waiting to find out if I had ANY coverage for the months of April and MayAdditionally I have had continuous issues getting proof of coverage from Harvard Pilgrim for the months of February an

I registered with COBRA on July 1, for continuous of coverage from June through Sept 30, The "make a payment" portion of the website automatically added a month ($1,006.24) onto the reminder of JuneI was not aware of this until after I pressed SUBMIT
Then I called COBRA no more than minutesI was told that nothing can be done to reimburse and change the effected date; which should've been June through Sept 30, Originally paid up until Oct 31,
Product_Or_Service: COBRA Payments
Account_Number: ***

I have been paying ADP Benedirect Cobra Services since 12/16/ They never informed Aetna and I did not have insurance over months
I left my company on 12/8/of last year and immediately applied for Aetna International through the ADP Cobra Services During this time I started my payments through ADP which totaled $from 12/15/thru 8/18/ When I began wanting to use my insurance services, my provider told me that I had lost my insurance on 1/31/ ADP had failed to push forward information to Aetna that I had been under the Cobra program, yet had been receiving my money during this entire time I had no insurance, and if anything had happened to me, I would have had ZERO coverage My ADP account number is: *** and the following are the payments that I made (and confirmed by an ADP rep): 12/16/($/
***

My employer, AECOM, used ADP COBRA Services to administer their health insurance plans for employees that were temporary, or for those that were covered under COBRA After my conversion to a temporary employee, I paid ADP COBRA Services for health insurance under a Leave of Absence account category beginning on May 1,
Without informing me, AECOM terminated my temporary employment on September 30, Because I didn?t know of the change, I paid ADP the $premium for health insurance coverage for October, under my Leave of Absence account
Because my employment was terminated, ADP informed me during October that I could elect COBRA coverage beginning (retroactively) on October 1, I sent the notice accepting COBRA coverage back to ADP on October 6, My COBRA coverage began under ADP on October 1, with a monthly premium of $To ensure that I maintained my health insurance coverage, I paid the $premium for October, health insuran

ADP Retroactively cancelled my Insurance despite accepting payments for many monthsI've been unable to speak with anyone from ADP's Cobra Dept
ADP has been accepting and processing my COBRA payments for many monthsFor some reason this month, despite accepting my payment and me showing active in their system they sent word to Aetna that my insurance has been terminated since May of I've had filled prescriptions, had testing and visited my Doctor over the last few months so this is obviously a problem on ADP's sideI alerted ADP to this issue more than days ago and despite phone calls including a conference call with Aetna and ADP I've not been told why this has happened or received any communication from ADP's COBRA Department regarding a solutionMy call this morning resulted in an ADP representative telling me that she can see the escalation but that nobody in the department would answer the phoneShe couldn't provide me with a direct number to call no could she

Wrongful termination of COBRA benefits "due to non-payment."
I received a letter from ADP COBRA Services, dated 02/10/2017, stating that my benefits were canceled on 12/31/due to non-payment
I submitted a request to reinstate the benefits along with a copy of the Payment page from my BeneDirect account which posted the payments received into my BeneDirect account on 11/16/2016, 12/13/2016, 01/11/and 02/11/
My request for reinstatement was denied because they had not received a payment between 01/01/and 01/31/
Termination due to non-payment will prevent my from obtaining insurance until January I require daily medication for depression and asthmaI am an above knee amputee and require daily medication and upkeep for prosthetics, as needed

TO Whom it may concern:
I am reporting Elderly abuse by SHBP-ADP Contunuation Services/CO
BRA An elderly person is being abused by ADP They are trying to force her to pay approximately $and is forcing her to pay by 12/31/ Also, they trying to force this elderly person to use the Commercial *** Insurance
The issue - ADP Contination Services says that the elderly person does not have Medicare Part B Therefore the elderly person is being forced into the ADP contunition services plan , *** *** which consist of a monthly high bill for insurance This elderly person is on a fixed income Also, this elderly person is a retired teacher and has insurance with United Health insurance and has had it for the year of
I am trying to correct but I am having no assistance My mother currently have and is using United Health Insurance and she has Medicare B, and She has the Medicare Advantage Plan and she pays her insurance monthly through her pension ADP Continuation Services saids that she does not have those services
I have been asking for assistance to correct this matter immediately This elderly person is being threathed by ADP staff that if she does not pay for her ADP Continatuion, she will not have insurance and her bill will continue to increase
Please help
I can be reached at XXX XXX XXXX
*** *** Daughter/POA of ***

I am on Cobra for the past year and have three months leftOn 1/1/my former company moved the cobra account from Mercer Market Place to ADPI was notified via mail from my companyI called them on 1/to inquire if my automatic payments are also transferredthe answer was noI require where I do make my payments, because I have not received any updated mail from ADPI received the website and made the payment the same dayI made appointments with my dentist and vision place and received the surprise that I am not enrolledI called my former company and they told me that the files are still in the process to be updatedI called ADP with the same answer; the updates may take another three to four weeksThe month of Jan is over by thenI paid for the services but have not received the servicesMy dentist and vision tried to call over the past week several times to find me in the systemI have called also several times with no result
Account_Number: ***