Adperio, Inc.

Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address ***'s technical issues that are causing the site to go up and down? We want to assure you that your points and account are both still here and fineOnce the site is fixed, you will be able to
redeem all of your points as usual? We understand your concerns and are even more frustrated with the site being down than you probably are? We are doing everything in our power to resolve these technical issuesWe will notify you once the site is up again.Thank you for your patience and understanding as we work to get *** consistently up.Team ***

Hi,We are aware that Memolink.com has been up and down for the last month and apologize for the inconvenienceAlthough this solution doesn't always work, you can try accessing Memolink from different browsers like *** *** *** ** ***Sometimes it will come up on one, but not the
other? We are doing everything we can to stabilize Memolink, and want it up even more than you do? You are not forfeiting any of your pointsYour points and account are fine? If you'd like to redeem your points immediately, please contact [email protected] and let them know that you would like to redeem your points but cannot access the siteWe can process your reward manually? If you're unaware of the number of points you have available to redeem, please let [email protected] know that, and they will share that information with youRewards are processed on a monthly basis, so all rewards that are redeemed in April will be sent out May ? Everything redeemed in May will be sent out June 30, etc? Again, we apologize for the inconvenience and appreciate your patience and understanding.Best,Team Memolink

Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address [redacted]'s technical issues that are causing the site to go up and down.  We want to assure you that your points and account are both still here and fine. Once the site is fixed, you will be able to...

redeem all of your points as usual.  We understand your concerns and are even more frustrated with the site being down than you probably are.  We are doing everything in our power to resolve these technical issues. We will notify you once the site is up again.Thank you for your patience and understanding as we work to get [redacted] consistently up.Team [redacted]

Hi,We are aware that Memolink.com has been up and down for the last month and apologize for the inconvenience. Although this solution doesn't always work, you can try accessing Memolink from different browsers like [redacted]. Sometimes it will come up on one, but not the...

other.  We are doing everything we can to stabilize Memolink, and want it up even more than you do.  You are not forfeiting any of your points. Your points and account are fine.  If you'd like to redeem your points immediately, please contact [email protected] and let them know that you would like to redeem your points but cannot access the site. We can process your reward manually.  If you're unaware of the number of points you have available to redeem, please let [email protected] know that, and they will share that information with you. Rewards are processed on a monthly basis, so all rewards that are redeemed in April will be sent out May 31.  Everything redeemed in May will be sent out June 30, etc.  Again, we apologize for the inconvenience and appreciate your patience and understanding.Best,Team Memolink

Hi,After looking into your account further, we will be able to process your reward for $275.  You will receive it by Oct 6.Thank you,Team Memolink

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hi,I'm sorry to hear you are unable to access Memolink.  We are happy to manually redeem your points for you.  The email you provided the Revdex.com does not match a record in our system. Do you mind emailing [redacted] your email address associated with your memolink account, along...

with the $10 paypal reward request? We can manually order that for you.  So you know, any reward redeemed in May will be processed June 30.  In regards to donating the rest of your points to charity, we donate to local charities regularly, so your points will be put to good use.Thanks,Team Memolink

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]