Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address [redacted] 's technical issues that are causing the site to go up and down We want to assure you that your points and account are both still here and fineOnce the site is fixed, you will be able to redeem all of your points as usual We understand your concerns and are even more frustrated with the site being down than you probably are We are doing everything in our power to resolve these technical issuesWe will notify you once the site is up again.Thank you for your patience and understanding as we work to get [redacted] consistently up.Team [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ?
Hi,I'm sorry to hear you are unable to access Memolink? We are happy to manually redeem your points for you? The email you provided the Revdex.com does not match a record in our systemDo you mind emailing [redacted] your email address associated with your memolink account, along with the $paypal reward request? We can manually order that for you? So you know, any reward redeemed in May will be processed June ? In regards to donating the rest of your points to charity, we donate to local charities regularly, so your points will be put to good use.Thanks,Team Memolink
Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address [redacted] 's technical issues that are causing the site to go up and down? We want to assure you that your points and account are both still here and fineOnce the site is fixed, you will be able to redeem all of your points as usual? We understand your concerns and are even more frustrated with the site being down than you probably are? We are doing everything in our power to resolve these technical issuesWe will notify you once the site is up again.Thank you for your patience and understanding as we work to get [redacted] consistently up.Team [redacted]
Hi,I'm sorry you haven't been able to access the site? I show that you have 19,redeemable points in your accountThis is enough for a $gift cardYou can redeem this $with [redacted] or as an [redacted] gift cardPlease contact us at [email protected] with your choice of redemption, and we can manually redeem your reward for you? Please note that all reward redemptions made in June will be processed July 31.Best,Team Memolink
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Hi,I'm sorry to hear you are unable to access Memolink. We are happy to manually redeem your points for you. The email you provided the BBB does not match a record in our system. Do you mind emailing [redacted] your email address associated with your memolink account, along... with the $10 paypal reward request? We can manually order that for you. So you know, any reward redeemed in May will be processed June 30. In regards to donating the rest of your points to charity, we donate to local charities regularly, so your points will be put to good use.Thanks,Team Memolink
Hi,We are aware that Memolink.com has been up and down for the last month and apologize for the inconvenienceAlthough this solution doesn't always work, you can try accessing Memolink from different browsers like [redacted] Sometimes it will come up on one, but not the other We are doing everything we can to stabilize Memolink, and want it up even more than you do You are not forfeiting any of your pointsYour points and account are fine If you'd like to redeem your points immediately, please contact [email protected] and let them know that you would like to redeem your points but cannot access the siteWe can process your reward manually If you're unaware of the number of points you have available to redeem, please let [email protected] know that, and they will share that information with youRewards are processed on a monthly basis, so all rewards that are redeemed in April will be sent out May Everything redeemed in May will be sent out June 30, etc Again, we apologize for the inconvenience and appreciate your patience and understanding.Best,Team Memolink
Hi,Thanks for reaching out We have contacted our survey partner who determines if the surveys were completed in their system and have been waiting to hear back Our Member Support team should have contacted you this week regarding which were shown as completed It often take 30- days for a complete to show in our partner's system, so the June and July completes may not be showing quite yet and will be added to you account once they are received from our partner.Thank you, [redacted]
Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address [redacted] 's technical issues that are causing the site to go up and down We want to assure you that your points and account are both still here and fineOnce the site is fixed, you will be able to redeem all of your points as usual We understand your concerns and are even more frustrated with the site being down than you probably are We are doing everything in our power to resolve these technical issuesWe will notify you once the site is up again.Thank you for your patience and understanding as we work to get [redacted] consistently up.Team [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ?
Hi,I'm sorry to hear you are unable to access Memolink? We are happy to manually redeem your points for you? The email you provided the Revdex.com does not match a record in our systemDo you mind emailing [redacted] your email address associated with your memolink account, along with the $paypal reward request? We can manually order that for you? So you know, any reward redeemed in May will be processed June ? In regards to donating the rest of your points to charity, we donate to local charities regularly, so your points will be put to good use.Thanks,Team Memolink
Hi,I'm sorry for the confusion, and appreciate your patience as we continue to address [redacted] 's technical issues that are causing the site to go up and down? We want to assure you that your points and account are both still here and fineOnce the site is fixed, you will be able to redeem all of your points as usual? We understand your concerns and are even more frustrated with the site being down than you probably are? We are doing everything in our power to resolve these technical issuesWe will notify you once the site is up again.Thank you for your patience and understanding as we work to get [redacted] consistently up.Team [redacted]
Hi,I'm sorry you haven't been able to access the site? I show that you have 19,redeemable points in your accountThis is enough for a $gift cardYou can redeem this $with [redacted] or as an [redacted] gift cardPlease contact us at [email protected] with your choice of redemption, and we can manually redeem your reward for you? Please note that all reward redemptions made in June will be processed July 31.Best,Team Memolink
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Hi,I'm sorry to hear you are unable to access Memolink. We are happy to manually redeem your points for you. The email you provided the BBB does not match a record in our system. Do you mind emailing [redacted] your email address associated with your memolink account, along... with the $10 paypal reward request? We can manually order that for you. So you know, any reward redeemed in May will be processed June 30. In regards to donating the rest of your points to charity, we donate to local charities regularly, so your points will be put to good use.Thanks,Team Memolink
Hi,We are aware that Memolink.com has been up and down for the last month and apologize for the inconvenienceAlthough this solution doesn't always work, you can try accessing Memolink from different browsers like [redacted] Sometimes it will come up on one, but not the other We are doing everything we can to stabilize Memolink, and want it up even more than you do You are not forfeiting any of your pointsYour points and account are fine If you'd like to redeem your points immediately, please contact [email protected] and let them know that you would like to redeem your points but cannot access the siteWe can process your reward manually If you're unaware of the number of points you have available to redeem, please let [email protected] know that, and they will share that information with youRewards are processed on a monthly basis, so all rewards that are redeemed in April will be sent out May Everything redeemed in May will be sent out June 30, etc Again, we apologize for the inconvenience and appreciate your patience and understanding.Best,Team Memolink
Hi,Thanks for reaching out We have contacted our survey partner who determines if the surveys were completed in their system and have been waiting to hear back Our Member Support team should have contacted you this week regarding which were shown as completed It often take 30- days for a complete to show in our partner's system, so the June and July completes may not be showing quite yet and will be added to you account once they are received from our partner.Thank you, [redacted]