Adrenaline Auto Sales

Initial Business Response / [redacted] (1000, 5, 2015/09/23) */ Contact Name and Title: [redacted] Contact Phone: XXXXXXXXXX Contact Email: [redacted] @aol.com [redacted] purchased a Chevy ImpalaWe did offer an engine and transmission warrantyThe agreement was that [redacted] return to our dealership or certified shop of our choice for any repairs or warranty work [redacted] choose to take the vehicle somewhere elseHe claims his mechanic replaced a manifold gasket and wheel bearing(text message attached)These items would not be covered under his warranty [redacted] has never brought the vehicle in for repairs, or provided any documentationIm sorry we can honor repairs completed by a friend or unauthorized shop

This customer has already had his vehicle repossessed

Initial Business Response /* (1000, 5, 2015/06/29) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@aol.com
Mr. [redacted] did purchase a used 2004 BMW 325i from our dealership on 05/14/2015. Mr [redacted] drove the vehicle 2 times before he purchased it...

and was aware of the condition. The vehicle was not making any unusual noises or leak fluids. The vehicle was sold to him with Missouri State Inspection & Emissions. We did include a 30 day Engine & Transmission Guarantee.
Mr. [redacted] brought back the vehicle. We inspected the engine and transmission, engine had good compression and the transmission was shifting properly. All components were in good working order.
Mr [redacted] is requesting a refund for accessory and suspension parts. His first claim to us was a noise coming from the AC pulley, now the list continues to grow. I'm sorry but we can not offer any type of refund. The car was sold to him with a Engine & Transmission Guarantee only. Mr [redacted] refused to purchase a warranty.

Initial Business Response /* (1000, 5, 2015/09/23) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@aol.com
[redacted] purchased a 2003 Chevy Impala. We did offer an engine and transmission warranty. The agreement was that [redacted] return to our...

dealership or certified shop of our choice for any repairs or warranty work. [redacted] choose to take the vehicle somewhere else. He claims his mechanic replaced a manifold gasket and wheel bearing. (text message attached). These 2 items would not be covered under his warranty. [redacted] has never brought the vehicle in for repairs, or provided any documentation. Im sorry we can honor repairs completed by a friend or unauthorized shop.

see attached