Adrenaline Rc Hobbies

We were made aware of this through social media on July This is a copy paste of the review and our response and his response to thatThis place has no customer serviceWhen you buy an rc and it's broke right out of the box they tell you that you have to call the manufacturer in China, ***!!!! It was a quadcopter I bought for my son's birthday and the charger it came with puffed the lipo because the charger is defectiveThey don't stand behind their productsI will never step foot in their again, besides you can buy the same rcs online for much, much cheaperI have always tried to support local hobby stores because I figured they would help you out when you have a problemGuess I was wrong and will only shop online from now onI hope you go out of business because you deserve it, sm bagsJoe will you please call our store at [redacted] I talked to the manufacturer and they have okayed for me to do the warrantyI can swap the bad batteryI want to take care of youWe value our customers every single one very single timePlease let us make this right with youNo thanks, I already gave you a chance to make it right! It's not the battery I'm concerned about, it's the way I was treatedI already ordered more batteries onlineIt's sad that I have to take to a public social network to get you to do the right thingI hope you have learned from this experience, I know I have!!!!! We also received a profanity laced email from this customer expressing a desire for us to perish and go bankruptI unfortunately deleted this email so I cannot provide a copy of that at this timeThe manager in this incident expressed apologies at the time of the incident to me the owner and basically reprimanded himselfAt this moment I do not know how the customer wants to resolve this issue since he has already expressed that he does not want to come back in.Sent on: 7/21/1:01:PM

We were made aware of this through social media on July 2. This is a copy paste of the review and our response and his response to that. This place has no customer service. When you buy an rc and it's broke right out of the box they tell you that you have to call the manufacturer in China, [redacted]!!!!...

It was a quadcopter I bought for my son's birthday and the charger it came with puffed the lipo because the charger is defective. They don't stand behind their products. I will never step foot in their again, besides you can buy the same rcs online for much, much cheaper. I have always tried to support local hobby stores because I figured they would help you out when you have a problem. Guess I was wrong and will only shop online from now on. I hope you go out of business because you deserve it, ss. Joe will you please call our store at [redacted]. I talked to the manufacturer and they have okayed for me to do the warranty. I can swap the bad battery. I want to take care of you. We value our customers every single one very single time. Please let us make this right with you. No thanks, I already gave you a chance to make it right! It's not the battery I'm concerned about, it's the way I was treated. I already ordered more batteries online. It's sad that I have to take to a public social network to get you to do the right thing. I hope you have learned from this experience, I know I have!!!!! We also received a profanity laced email from this customer expressing a desire for us to perish and go bankrupt. I unfortunately deleted this email so I cannot provide a copy of that at this time. The manager in this incident expressed apologies at the time of the incident to me the owner and basically reprimanded himself. At this moment I do not know how the customer wants to resolve this issue since he has already expressed that he does not want to come back in.Sent on: 7/21/2015 1:01:32 PM