Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] Adriano contacted me on Monday to discuss this matterHe told me that he would call me on Thursday 8/ [redacted] to let me know if he is able to come by to fix the job on Friday or Saturday of this weekIn the past as Adriano mentioned on his response he did take very long to get back to me so until the job is fixed I would like to keep this complaint openAdriano stated that he put on the contract to only prime this jobI have is a hand written quote for the work, which isn't very legibleI mentioned to Adriano a few times that I wanted the iron work to be painted because when we discussed the paint color I pointed out a photo in his book and told him that was the color I wantedHe told me that was primer but I told him I wanted the same color but paint not just primerI clearly explained that I did not want to have to eventually paint the banister and steps myselfOn a separate occasion my husband also reminded him that we wanted the job to be paintedHe never once said that he wasn't going to paint and he never mentioned anything about the contractIf his plan was just to prime he should have said it on the many occasions my husband and I brought it up and if I as the customer am asking him to paint why not give me what I am asking forHe did one other job for me and it was painted so I'm very confused with this partAs far as the backsplashI am not sure what he is referring to when he says he put that there for safetyMany of these types of staircases do not come with a backsplash and I do not find them to be a safety hazardWhen I asked him why he put a backsplash his exact words were "I assumed you wanted it because other people who have it eventually put tiles"He never mentioned anything about safetyHe went on to saying "had I known I would have left it off because it is more material and a harder job for me"There was clearly a misunderstanding with this jobAll I really want is for it to be fixed, which Adriano promised to doI hope to hear from him today and have him fix the work within the next couple of days [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] Adriano contacted me on Monday to discuss this matterHe told me that he would call me on Thursday 8/ [redacted] to let me know if he is able to come by to fix the job on Friday or Saturday of this weekIn the past as Adriano mentioned on his response he did take very long to get back to me so until the job is fixed I would like to keep this complaint openAdriano stated that he put on the contract to only prime this jobI have is a hand written quote for the work, which isn't very legibleI mentioned to Adriano a few times that I wanted the iron work to be painted because when we discussed the paint color I pointed out a photo in his book and told him that was the color I wantedHe told me that was primer but I told him I wanted the same color but paint not just primerI clearly explained that I did not want to have to eventually paint the banister and steps myselfOn a separate occasion my husband also reminded him that we wanted the job to be paintedHe never once said that he wasn't going to paint and he never mentioned anything about the contractIf his plan was just to prime he should have said it on the many occasions my husband and I brought it up and if I as the customer am asking him to paint why not give me what I am asking forHe did one other job for me and it was painted so I'm very confused with this partAs far as the backsplashI am not sure what he is referring to when he says he put that there for safetyMany of these types of staircases do not come with a backsplash and I do not find them to be a safety hazardWhen I asked him why he put a backsplash his exact words were "I assumed you wanted it because other people who have it eventually put tiles"He never mentioned anything about safetyHe went on to saying "had I known I would have left it off because it is more material and a harder job for me"There was clearly a misunderstanding with this jobAll I really want is for it to be fixed, which Adriano promised to doI hope to hear from him today and have him fix the work within the next couple of days [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]