I paid for my mother to be cremated and split into two for myself and my younger siblingThe business that did the job then gave both urns to my sister and I have nothingThe cremation center feels as If they have done nothing wrongI am of the belief that I paid, I signed the paper work, and I NEVER gave any direction; verbal, written or otherwise for anyone else to be authorized to leave with what I paid forFamily dynamics prevent me from having effective communication with the family members that took my mother's remainsI do feel that my family member is at fault, and I realize that the responsibility falls on my shoulders to obtain the remains, but I feel there was great neglect on the business side of this transaction, and that Blessings cremation center, mainly Joe Nero, could have saved me this hardship during my time of grief by being professional and following the paperwork that was signedTo make matters worse MrNero was completely without empathy during this awful time in my life, and felt that yelling, making excuses and refusing to allow my mother to be returned to the center for me to pick her up in a neutral territory was an appropriate way to handle my problemI'm at a lose for what to do, I am forced to relive this nightmare perpetually until I can find a way to have my mother returned to me
I paid for my mother to be cremated and split into two for myself and my younger sibling. The business that did the job then gave both urns to my sister and I have nothing. The cremation center feels as If they have done nothing wrong. I am of the belief that I paid, I signed the paper work, and I NEVER gave any direction; verbal, written or otherwise for anyone else to be authorized to leave with what I paid for. Family dynamics prevent me from having effective communication with the family members that took my mother's remains. I do feel that my family member is at fault, and I realize that the responsibility falls on my shoulders to obtain the remains, but I feel there was great neglect on the business side of this transaction, and that Blessings cremation center, mainly Joe Nero, could have saved me this hardship during my time of grief by being professional and following the paperwork that was signed. To make matters worse Mr. Nero was completely without empathy during this awful time in my life, and felt that yelling, making excuses and refusing to allow my mother to be returned to the center for me to pick her up in a neutral territory was an appropriate way to handle my problem. I'm at a lose for what to do, I am forced to relive this nightmare perpetually until I can find a way to have my mother returned to me.
I paid for my mother to be cremated and split into two for myself and my younger siblingThe business that did the job then gave both urns to my sister and I have nothingThe cremation center feels as If they have done nothing wrongI am of the belief that I paid, I signed the paper work, and I NEVER gave any direction; verbal, written or otherwise for anyone else to be authorized to leave with what I paid forFamily dynamics prevent me from having effective communication with the family members that took my mother's remainsI do feel that my family member is at fault, and I realize that the responsibility falls on my shoulders to obtain the remains, but I feel there was great neglect on the business side of this transaction, and that Blessings cremation center, mainly Joe Nero, could have saved me this hardship during my time of grief by being professional and following the paperwork that was signedTo make matters worse MrNero was completely without empathy during this awful time in my life, and felt that yelling, making excuses and refusing to allow my mother to be returned to the center for me to pick her up in a neutral territory was an appropriate way to handle my problemI'm at a lose for what to do, I am forced to relive this nightmare perpetually until I can find a way to have my mother returned to me
I paid for my mother to be cremated and split into two for myself and my younger sibling. The business that did the job then gave both urns to my sister and I have nothing. The cremation center feels as If they have done nothing wrong. I am of the belief that I paid, I signed the paper work, and I NEVER gave any direction; verbal, written or otherwise for anyone else to be authorized to leave with what I paid for. Family dynamics prevent me from having effective communication with the family members that took my mother's remains. I do feel that my family member is at fault, and I realize that the responsibility falls on my shoulders to obtain the remains, but I feel there was great neglect on the business side of this transaction, and that Blessings cremation center, mainly Joe Nero, could have saved me this hardship during my time of grief by being professional and following the paperwork that was signed. To make matters worse Mr. Nero was completely without empathy during this awful time in my life, and felt that yelling, making excuses and refusing to allow my mother to be returned to the center for me to pick her up in a neutral territory was an appropriate way to handle my problem. I'm at a lose for what to do, I am forced to relive this nightmare perpetually until I can find a way to have my mother returned to me.