Advance Disposal Co& Recycling Center

Mandatory trash in Hesperia was initiated to help meet State of California ABrequirements This law is governing each City to divert 50% of waste from the landfill Advance Disposal Co is the contracted hauler for the City of Hesperia All of the rates are approved by the City All rates There is no way Advance Disposal could add, "charges upon charges" Advance Disposal Cohas been working with Ms [redacted] on getting her trash bill paid An offer was made to remove the finance fees if she would bring account current Ms [redacted] made payments, but account was not brought current Fees were added that Advance Disposal Cowas charged to pursue payment Notifications to many to count, have gone out to the service address stating the consequences of not paying the bill, the fees she referenced in her complaint were explainedNothing has prompted this customer to pay the bill, or stay on the payment plan Advance provided

I have explained, to Ms [redacted] , that it is mandatory trash in [redacted] and I can not shut services offI have given her the [redacted] City Ordinance to show her proofIt is ordinance number As owner of the property she is responsible for all services at her addressWe were billing her renter that she let sign up, but when he did not pay, it became her responsibilityWe have tried to get the extra containers to help lower the bill, but the renter does not always put them out, and what he does put out he pulls in before we can retrieve themI have asked her to get the people she has hired to help us do this but she has not done so