Advance Disposal

First of all, all the pertinent calls regarding our agreement was over [redacted] s personal cell phoneIt's amusing how he seems to leave that out of this detailed documented phone calls to the officeMy issues are as follows [redacted] told me over his personal cell phone that the grand total was I specifically asked [redacted] over his personal cell phone if that was in addition to the He said " oh no, that includes everything."I never received an invoice for $ If [redacted] really had [redacted] call [redacted] on the 30th, they would have known that I canceled my dispute [redacted] just needs someone from their office to call and respond to the reversed charge [redacted] 's lack of character as a business man and the language he uses with women over his "personal cell phone," where it's not recorded, is a disservice to the consumerUp to this point I've never owed money to anyone or had any bad markings on my credit, especially over $225!!!! This is why I canceled my dispute with [redacted] ***! [redacted] really needs to man up and admit to what he agreed to and the way he spoke to me over his unrecorded personal cell phone

We have a detailed record of contact with this customer and recorded phone calls including the sales call She called times during her order process and she talked to me, [redacted] , [redacted] of advance disposalShe was very friendly on the phone and I have just listened to the recorded phone calls to refresh my memoryI did not set a time frame for the service, but told her the average time frame was days, and that we would be "laid back" about it I never would have expected for her to want it or to keep it for monthsHer credit card payment was declined so we attempted to call her and email her and we got our last communication from her on 2-where she said in her email that her credit card was declined because of a bank issue, she said "I will stop in with a cash payment when I return in or days" We replied to her that she could just mail us a check and gave her our address This was the last we heard from her this was 2-23we have record of several other attempts to contact her,,,, or more There was no response so we sent her to collections on 7- This was a full months later,,,,,,,,,,,and the dumpster is still on site You would think she would call or something with the dumpster still being there The facts are as follows: in her own email to us she admits knowledge of her debit to me, this email was on 2-(months ago) she stated a plan to pay me, within or days but did not follow throughShe did not respond to our emails or phone calls ( recorded attempts made, several more went unrecorded) we sent her to collections on 7-and send a pre-lien to attach the property and get paidwe got no phone call, no email and no contact from her until we saw a negative review on [redacted] and a Revdex.com email about a complaintIt is obvious that she knew she had a debit, but did not make any effort to call or contact us, instead she decided to make slanderous comments on [redacted] and Revdex.com doing damage to my company the facts are clear, she knew she had a debit to me but rather than call or address the issue she decided to post negative reviews and trash my reputation This is a very negative and destructive way to get my attention Hundreds of people have read her negative reviews and there is irreparable damage to my company due to her actions All of this because she didn't pick up the phone and call me, my phone number is painted on the side of the dumpster and is feet tall and feet long She knew exactly how to talk to me but she didn'tOur standard fee for this size dumpster at the time was dollars, we gave her a discount to dollars It's funny because in the recorded phone call where I sold her the dumpster she is so nice, and I even told her that I was giving her such a big discount that I would really make any money on itI tried to be nice and this is what I got I wish I could post the whole phone call and sales process, you can hear how hard I was trying to give her a good deal and this is how my kindness is returnedI am willing to discount the total debit from 1,dollars to dollars plus whatever it costs in dump fees to dump the bin out, if she is willing to post an apology on [redacted] and remove her negative comments where ever they are posted, including posts I have not found yet If we do not come to an agreement in the next days I will lien the property for the full amount, remove the dumpster, and let the lawyers handle itI didn't do anything wrong,,, I have the emails and phone calls to prove it, and I don't think I should have to bend over for a person who is willing to post negative comments online all over [redacted] and Revdex.com without even a phone call to talk about it She made no consideration for the damage that has already been done by these negative posts [redacted] , Advance Disposal Inc