Advance Home Improvement

Telephone response obtained from the consumer as follows: The company stated original contract was located and there was a limited year warranty.The company stated the consumer called him about a month ago and even though the work was done years ago, he still went over and met with her to see if there was something he could do.The company stated the wood had not been properly maintained .The company stated the consumer mentioned that her other porch is fine and it's been up longerThe company stated he explained that material today is not as dense as older wood and wood today needs to be protected and sealed.The company stated he did give the consumer some suggestions but she was not satisfied

I had my back porch replaced by advance home improvement, in I paid $ for the work Early spring of this year, I saw the paint coming off, and the wood starting to split now there are gaps up to 1/inch between the boardsWhen I spoke with the owner, he said that happened because I didn't paint it I was told at the job beginning, that he used pressure treated wood, which is not true If I was told that I needed to paint it, I would have done that I live in a house which is over years old I have a front porch that has no damage I know that it has not been painted more then three times in the last fifty years

I had my back porch replaced by advance home improvement, in I paid $ for the work Early spring of this year, I saw the paint coming off, and the wood starting to split now there are gaps up to 1/inch between the boardsWhen I spoke with the owner, he said that happened because I didn't paint it I was told at the job beginning, that he used pressure treated wood, which is not true If I was told that I needed to paint it, I would have done that I live in a house which is over years old I have a front porch that has no damage I know that it has not been painted more then three times in the last fifty years

Telephone response obtained from the consumer as follows: The company stated original contract was located and there was a limited 1 year warranty.The company stated the consumer called him about a month ago and even though the work was done 4 years ago, he still went over and met with her to...

see if there was something he could do.The company stated the wood had not been properly maintained .The company stated the consumer mentioned that her other porch is fine and it's been up longer. The company stated he explained that material today is not as dense as older wood and wood today needs to be protected and sealed.The company stated he did give the consumer some suggestions but she was not satisfied .