Advance Publications

Review: On 2/24/14 I canceled our subscription to The [redacted]. At that time I was told I have a credit of $310, and was I really sure I wanted to cancel. I explained I did and please mail me my credit. I was told it would be 7-10 business days to receive my refund check.

On 3/1/14 I walked outside and noticed our paper was on our driveway, then again on 3/2/14. Again I called the subscription line and asked why I was getting the paper again, when I canceled it on 2/24/14. I was told it was started because they received my payment, which the first call told me too. I said I no longer wanted the paper and to mail my refund. I was told it would be 7-10 business days from 3/2/14.

Today when I got home the paper was there again. Of course its after 3:30pm and I cannot call them because they are not open.

This is garbage, I have emailed the parent company [redacted] Publications, no answer. I was able to send a comment to The [redacted], no response. They have quite a bit of my money which I had no idea they had since I have not received a bill for the past 10 months. You would think they would send me a bill to let me know I had a credit.

I will continue to contact them until I get an answer. I hope you might be able to help me in retrieving my money and I do not want to wait another 7-10 days as this is not my problem. I could really use it to pay my car payment or buy groceries.Desired Settlement: I want my refund check sent via Fed-Ex and I want it by 3/10/14.