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Advance Towing

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Advance Towing Reviews (2)

Review: I Called Advanced towing to have a piece of equipment pulled out of a mudhole, Tow operator said to send him a picture of equipment, which I did. A price was negotiated over the phone of $300 and I agreed to the terms Upon arrival the tow truck operator viewed the situation and said he could do the job, after a couple of attempts he was unsuccessful and said he would come back the next day with a bigger truck, however the new price was substantially more than the original price with no guarantee of removal however I still had to pay him the full amount for his attempt to do the job he had contracted to do, Which I felt was exorbitant to begin with. I felt as if I should have paid something for his service , but not the full price as the company failed to provide the service promised. Buyer beware !Desired Settlement: I feel that a refund of half the $300 would be fair

Review: I got a flat tire on the highway, and own a 2012 Hyundai Sonata. I had the choice of Hyundai Road Assistance or my Nationwide Insurance Company. I chose to look up the phone number for Hyundai Road Assistance so I looked it up on my phone. The first number that popped up was ###-###-####. I called this number and the man who answered the phone stated the name of the company. I asked him if this was Hyundai Road Assistance. He stated yes and I described my problem. He stated that someone would be out in 45 minutes. The tow truck driver came out and changed my tire. Once finished he asked how I'd like to pay for it. I told him that this was under Hyundai Roadside Assistance and he said there must be a misunderstanding because they do not do that. He asked what number I called. As he was standing there, I called the number again. I spoke to the same gentleman ([redacted]) and asked him again about the Hyundai Roadside Assistance. He said " Yeah, you pay me then send it to Hyundai for a reimbursement. " I explained to him that is not how it works. He stated that he gave me a service and I pay. The driver apologized to me and stated that this guy does this alot. He said it upsets him because he has to deal with upset clients. Extremely frustrated at the misrepresentation, I handed the tow truck driver my credit card. He wrote down the number , the expiration date and the CSR number. He asked me my billing zip code. As I drove away (extremely frustrated at the fraud), the owner called me back from a different phone number (###-###-####) and stated that the card I gave him was no good and I better make good of it. I stated that unlike him, I do not practice fraud and the card I gave him was good. If his driver wrote it down wrong it was not my problem. He proceded to harass me via calling my phone including a threat via text stating that if I do not call him back within 39 minutes, he will put a lien on my car. I ignored this because I viewed the copy of my receipt the driver left me and all of the numbers were correct, that he had apparently just typed the number into his credit card machine incorrectly. He called me back again several hours later and I answered the phone. He started the threats again and I interupted him and told him to stop the threats and try the number again, that the driver had put the numbers in correctly and to stop threatening me. After he repeated the number, I told him do not call me again. I also told him that he definitely was fraudulent and I would be placing a complaint with the Revdex.com.Desired Settlement: I would like them to stand up to their original fraudulent statement, and they were to bill Hyundai directly. I was not supposed to pay the $85 they charged me. And finally I would like this to be shown on their file. The tow truck driver stated that he does this often.

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Description: Towing - Automotive

Address: PO Box 150534, Alexandria, Virginia, United States, 22315-0534

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Web:

www.advancetowingbroomfield.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Advance Towing, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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