I met Mr [redacted] at his home located at *** [redacted] drive, Bridge CityI spent approximately hours discussing what Mr [redacted] wanted to doOne week later I again met [redacted] at his home to make some changes and sign a contract The date the contract was signed was 7-9- Mr [redacted] wife wrote a check for $12,as a down payment to cover the cost of materials orderedMr [redacted] was told at that time we were very busy and was weeks out on our workHe said that was fine he was in no rushOn 9-3-a permit was pulled and paid for by myself to do said work A crew was sent out to frame out a portion of slab that had to be poured and plummed prior to the main building being poured, a existing slab was removed at this timeWe went back the following week to form for the main building, but was too wet to pourMr [redacted] called very belligerent and cursing stating that he wanted to cancel contractI explained that it was too wet for the trucks to get in to pour due to the rainI rescheduled the pour for the following weekI asked [redacted] supervisor [redacted] to go take a look the day before and he said the concrete trucks could not get in due to the rainI called [redacted] back to inform of [redacted] ***s decisionAt this time he began cursing at me telling me his wife was on his back and wanted to cancel the contract again To make a very long story short I refunded [redacted] $10,This means I actually lost $I think this is more than fair and even feel he has taken advantage of my kindness [redacted] agreed to the refundOn top of that, through absolutely no fault of our own we now are penalized with having a complaint with Revdex.com even though our contract specifically stated we are not liable for delays due to weatherAs for as [redacted] not being able to reach me is far from the truthI have been to his home on occasions and made a special trip from Kirbyville to Bridge City to speak with [redacted] I have spoke to said customer via phone from my office times and calls are loggedMr [redacted] has been able to reach me and I have went out of my way to make him happyTo sum up this letter he was refunded his moneyI spent $of my money and got reported to Revdex.com for doing the right thingIf you have any further questions contact my office Thank you and God bless!! ***
In regards to Mr [redacted] rejection.I agreed to refund Mr [redacted] money back to him prior to the lawyer getting involvedI am confused as to why he contacted the lawyer in the first place It was Mr [redacted] who in fact said "tell me what I owe you"I provided the Revdex.com with the invoice and return paymentI have been more than fair as I spent a lot more than I charged him and did refund the $9,As far as three concrete companies I do not know what he is talking about there as well because we do not hire concrete companiesWe currently have two concrete crews that work for usI did sent a different crew on the second time because he called us saying a board needed installed to run plumbing and I immediately sent them because he was very upsetAgain the reason in the 1st crew not completing was due to weatherI provided the Revdex.com the contract which states that we are not liable for delay due to circumstances beyond our control, including weatherIf it rains on Sunday and Monday, then we most probably will not be able to get a 65,pound concrete truck in the property to pourAs I stated before that the concrete company sales rep for this region went to the property on several occasions to check the conditionsAs far as the permit being wrong again I am confusedI pulled a permit and gave it to Mr [redacted] It was a building permit which I paid for and gave Revdex.com receiptI also carry a large amount of liability insuranceLarger companies carry this type of coverage and negates the need to simply get a bond, because this goes above and beyond the bondAgain I have been more than fair and patient with Mr [redacted] The jobs and material that we use are special orderI spent a very long time trying to use the materials that we already ordered on some other jobs so he did not have to pay for itAll of these things the company has absorbedAt this point we have done everything to satisfy Mr [redacted] and I am of the belief that nothing will make him happyOur company builds over buildings per year from Toledo bend to BaytownCustomer satisfaction is our main goalVery rarely do we have a customer that is not happy although we exhaust all efforts to do soIf you have any questions feel free to contact the officeThank you and God Bless!!
I met Mr [redacted] at his home located at *** [redacted] drive, Bridge CityI spent approximately hours discussing what Mr [redacted] wanted to doOne week later I again met [redacted] at his home to make some changes and sign a contract The date the contract was signed was 7-9- Mr [redacted] wife wrote a check for $12,as a down payment to cover the cost of materials orderedMr [redacted] was told at that time we were very busy and was weeks out on our workHe said that was fine he was in no rushOn 9-3-a permit was pulled and paid for by myself to do said work A crew was sent out to frame out a portion of slab that had to be poured and plummed prior to the main building being poured, a existing slab was removed at this timeWe went back the following week to form for the main building, but was too wet to pourMr [redacted] called very belligerent and cursing stating that he wanted to cancel contractI explained that it was too wet for the trucks to get in to pour due to the rainI rescheduled the pour for the following weekI asked [redacted] supervisor [redacted] to go take a look the day before and he said the concrete trucks could not get in due to the rainI called [redacted] back to inform of [redacted] ***s decisionAt this time he began cursing at me telling me his wife was on his back and wanted to cancel the contract again To make a very long story short I refunded [redacted] $10,This means I actually lost $I think this is more than fair and even feel he has taken advantage of my kindness [redacted] agreed to the refundOn top of that, through absolutely no fault of our own we now are penalized with having a complaint with Revdex.com even though our contract specifically stated we are not liable for delays due to weatherAs for as [redacted] not being able to reach me is far from the truthI have been to his home on occasions and made a special trip from Kirbyville to Bridge City to speak with [redacted] I have spoke to said customer via phone from my office times and calls are loggedMr [redacted] has been able to reach me and I have went out of my way to make him happyTo sum up this letter he was refunded his moneyI spent $of my money and got reported to Revdex.com for doing the right thingIf you have any further questions contact my office Thank you and God bless!! ***
In regards to Mr [redacted] rejection.I agreed to refund Mr [redacted] money back to him prior to the lawyer getting involvedI am confused as to why he contacted the lawyer in the first place It was Mr [redacted] who in fact said "tell me what I owe you"I provided the Revdex.com with the invoice and return paymentI have been more than fair as I spent a lot more than I charged him and did refund the $9,As far as three concrete companies I do not know what he is talking about there as well because we do not hire concrete companiesWe currently have two concrete crews that work for usI did sent a different crew on the second time because he called us saying a board needed installed to run plumbing and I immediately sent them because he was very upsetAgain the reason in the 1st crew not completing was due to weatherI provided the Revdex.com the contract which states that we are not liable for delay due to circumstances beyond our control, including weatherIf it rains on Sunday and Monday, then we most probably will not be able to get a 65,pound concrete truck in the property to pourAs I stated before that the concrete company sales rep for this region went to the property on several occasions to check the conditionsAs far as the permit being wrong again I am confusedI pulled a permit and gave it to Mr [redacted] It was a building permit which I paid for and gave Revdex.com receiptI also carry a large amount of liability insuranceLarger companies carry this type of coverage and negates the need to simply get a bond, because this goes above and beyond the bondAgain I have been more than fair and patient with Mr [redacted] The jobs and material that we use are special orderI spent a very long time trying to use the materials that we already ordered on some other jobs so he did not have to pay for itAll of these things the company has absorbedAt this point we have done everything to satisfy Mr [redacted] and I am of the belief that nothing will make him happyOur company builds over buildings per year from Toledo bend to BaytownCustomer satisfaction is our main goalVery rarely do we have a customer that is not happy although we exhaust all efforts to do soIf you have any questions feel free to contact the officeThank you and God Bless!!