Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
***, I am sorry about the trouble you have been through for these itemsI had spoken with you a few times through email about the situationYour tracking number does verify delivery on Sep 8, @ 2pmWe spoke with you in regards to this, asking you to follow up with the post office to see
if they had any information about the packageSince then, we have attempted to contact you dailyAfter a period of business days without any contact from you, we reshipped the order with the attached letterWe also included extra batteries to help prolong the need to get more suppliesThis package was sent express mail, at our expense, on 9/18/I do want to apologize again that your order was derailed by this lost package and hope you will be satisfied with our follow up service to amend the issue
***, I am sorry about the trouble you have been through for these itemsI had spoken with you a few times through email about the situationYour tracking number does verify delivery on Sep 8, @ 2pmWe spoke with you in regards to this, asking you to follow up with the post office to see
if they had any information about the packageSince then, we have attempted to contact you dailyAfter a period of business days without any contact from you, we reshipped the order with the attached letterWe also included extra batteries to help prolong the need to get more suppliesThis package was sent express mail, at our expense, on 9/18/I do want to apologize again that your order was derailed by this lost package and hope you will be satisfied with our follow up service to amend the issue
***, I am sorry for the miscommunication about our return policiesTo protect the health of all our valued customers, we are unable to accept returns on any opened tube or dome productThis information is written on our tube and dome webpagesHowever, I understand that this may not have been
communicated clearly enough to you when you placed your orderTherefore, we are happy to give you a full refund of your orderWe processed this for you todayIf you have any other questions or concerns, please do not hesitate to call us at 800-804-Have a great day!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
***, I am sorry about the trouble you have been through for these itemsI had spoken with you a few times through email about the situationYour tracking number does verify delivery on Sep 8, @ 2pmWe spoke with you in regards to this, asking you to follow up with the post office to see
if they had any information about the packageSince then, we have attempted to contact you dailyAfter a period of business days without any contact from you, we reshipped the order with the attached letterWe also included extra batteries to help prolong the need to get more suppliesThis package was sent express mail, at our expense, on 9/18/I do want to apologize again that your order was derailed by this lost package and hope you will be satisfied with our follow up service to amend the issue
***, I am sorry about the trouble you have been through for these itemsI had spoken with you a few times through email about the situationYour tracking number does verify delivery on Sep 8, @ 2pmWe spoke with you in regards to this, asking you to follow up with the post office to see
if they had any information about the packageSince then, we have attempted to contact you dailyAfter a period of business days without any contact from you, we reshipped the order with the attached letterWe also included extra batteries to help prolong the need to get more suppliesThis package was sent express mail, at our expense, on 9/18/I do want to apologize again that your order was derailed by this lost package and hope you will be satisfied with our follow up service to amend the issue
***, I am sorry for the miscommunication about our return policiesTo protect the health of all our valued customers, we are unable to accept returns on any opened tube or dome productThis information is written on our tube and dome webpagesHowever, I understand that this may not have been
communicated clearly enough to you when you placed your orderTherefore, we are happy to give you a full refund of your orderWe processed this for you todayIf you have any other questions or concerns, please do not hesitate to call us at 800-804-Have a great day!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***