Advanced Cardiovascular Specialists

Kaplan College takes all complaints seriously and respectfully submits the following information in regards to the aforementioned complaint.
This complaint alleges that the student was overcharged for 2 terms of instruction while the student was enrolled in Kaplan College. She also alleges...

she was given the impression that the academic credits associated with this program automatically transferrable.In response to the allegation regarding the "overcharge" of monies, the student attended two terms (20 weeks) of class in the College's Respiratory Care program. At the end of the second term, the student did not meet the academic requirement of one course. Per our Catalog, students with a final grade with at least 75%". As a result, the student was notified she would have to repeat the course. Due to scheduling, the course she needed to repeat was not offered during the hours the student had previously been attending. As a result, the student chose to be dropped from the program and re-enter in the next term. The student was placed in "dropped" status and her changes were calculated in accordance with our stated "refund" policy, which is available in our Catalog. The student was scheduled to re-enter her program in June 2014, however, she opted not to return and cited financial hardship as the basis for decision. Thus, the student was charged correctly for the courses she took, and her refund was calculated in accordance with the college's refund policy. We have provided this information to the student, but due to privacy regulations, we cannot share student financial information with the Revdex.com. The Catalog academic requirements for the Respiratory Care program and the refund policy attached to this response.
In regards to the transferability of credits complaint, our Catalog states:
the transferability of credits you earn at Kaplan College is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the degree, diploma, or certificate you earn in the educational program is also at the complete discretion of the Institution to which you make seek to transfer. If the credits or degree, diploma, or certificate that you earn at this Institution are not accepted at the Institution to which you seek transfer, you may be required to repeat some or all of your coursework at that institution. For this reason, you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Kaplan College to determine if your credits or degree, diploma, or certificate will transfer."
This student received full disclosure of this policy prior to enrollment. During the enrollment process, students must acknowledge receipt of the Catalog and documents that outline this policy. A copy of the catalog transferability of credits section is attached.
Kaplan regrets that this student is not satisfied with her experience at our college. However, we are confident that we maintained full compliance with our stated policies and procedures.
We hope this response satisfies the Bureau's interest in this matter and respectfully request that this complaint be closed.
Regards,
Kaplan College Administration