Dealing with Advanced Chimney Services was a utter nightmarePlease save yourself time, energy, frustration and money and hire any other company other than ACT!
On 8/21/17, upon their inspection, I was told that there had been a previous fire in the chimney which had cracked the chimneyI was also told there was no liner in the chimney and one would need to be installedI was given a quote for $and was informed that if I gave them a 50% deposit, it would allow them to start the work within a couple weeksSo, I handed over a deposit for $1250, which was posted within their bank account that day By mid-September, they had still failed to come and make the necessary fixes to my chimneyAfter several calls and texts between that time, was always told they would come the next week because they were finishing up another jobOver the span of 2-weeks, they always made an excuse as to why they couldn’t make it to my repairsOnce the work was started, it took them over a week period to fix the cracks and attempt to install the linerThe liner itself took a week because the two technicians couldn’t get it to fit properlyThey also co
They arrived in a timely manner as scheduled and got my chimney swept outIt's ready to keep me warm for the upcoming winter! There are some projects I want to have done at some point so I had some questions and the staff was able to answer them all
Dealing with Advanced Chimney Services was a utter nightmarePlease save yourself time, energy, frustration and money and hire any other company other than ACT!
On 8/21/17, upon their inspection, I was told that there had been a previous fire in the chimney which had cracked the chimneyI was also told there was no liner in the chimney and one would need to be installedI was given a quote for $and was informed that if I gave them a 50% deposit, it would allow them to start the work within a couple weeksSo, I handed over a deposit for $1250, which was posted within their bank account that day By mid-September, they had still failed to come and make the necessary fixes to my chimneyAfter several calls and texts between that time, was always told they would come the next week because they were finishing up another jobOver the span of 2-weeks, they always made an excuse as to why they couldn’t make it to my repairsOnce the work was started, it took them over a week period to fix the cracks and attempt to install the linerThe liner itself took a week because the two technicians couldn’t get it to fit properlyThey also co
They arrived in a timely manner as scheduled and got my chimney swept outIt's ready to keep me warm for the upcoming winter! There are some projects I want to have done at some point so I had some questions and the staff was able to answer them all
We will be refunding the customer as we have told him