Advanced Cleaning Solutions, LLC.

We where hired by Mr*** in September of to alleviate a mold issue in the attic of his DwellingMr*** was mad aware of what our scope of work was and what services we would perform throughout this processMr*** was also made aware that the cause for the mold in his attic was due to
improper ventilation in the attic space caused mainly from when the addition was added to his home and the vents where now blocked and the fact that the exhaust fans from the bathrooms where vented into the attic and not to the exterior of the dwellingMr*** was made aware of the concerns and did nothing to fix themHe was provided with a lab report post remediation showing that all areas have been returned to a conditionOver a year later we where contacted by Mr***s realtor and she had stated that they had a home inspection and that the inspector had found mold in the atticWe also where in contact with his son in lawWe offered to come take a look at the situation and may be able to offer some help considering we had done service a year priorAt the property our technician was met with severe hostility and a barrage of curse words and threats as such we where not willing to assist Mr*** with this situation any furtherMold remediation does not offer any type of extended warranty as mold can reoccur from a number of extenuating circumstances and upon our re inspection of Mr***s residence we discovered he had done nothing to fix the original cause of the problemHe stated we did the service and he contacted us within a month with the concerns but it was a year prior to what he is stating as shown in above documentsConsidering that the service was performed a year prior, with the fact that clean air samples where provided to Mr*** upon completion of service, and with his disrespectful behavior to our technician there will be no consideration made for a refund to Mr***