Advanced Cleaning Reviews (1)
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Description: Carpet & Rug Cleaners
Address: 2206 Nickajack Trail, Murfreesboro, Tennessee, United States, 37127
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www.bghproperties.com
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Review: I was looking for carpeting for my WI cabin -- we had [redacted] from Advanced Carpet LLC come out to give us a quote for carpet & tile after visiting his store in Park Falls (company under Advanced Cleaning, LLC) - store resides at 176 S. 3rd Ave, Park Falls WI. We were given a verbal quote for under $1600 for a sub floor in the bathroom and carpeting for a small room upstairs as well as the 13 stairs and landing. We were told that the carpet would be installed in 2 weeks and gave a $750 deposit. No contact was made by the store manager for over a month, I finally had my contractor call to ask him when it was going to be installed -- we had cancelled the bathroom sub floor and the floor covering that was supposed to be $350. He finally installed the carpet on 8/15 and called to let me know the cost was $1079 - I assuming that was the total was releived that in came in under the estimate only to get a text alert from my bank that a $1079.36 had been placed against my account from Advanced Cleaning LLC (which I was unaware but the amount sounded familiar) I lloked back into my account to see what was pulled out on the 5th of July and it was Advanced Carpet LLC. I am requesting that they stay within a $100.00 of their original estimate -- the amount I think is still unreasonable but willing to pay would be $1400.00 -- I called my contractor to ask the total square yards with the stairs and he figured 40 max allowing some fluff. I was charged for 48.45 square yards @ 26.00 a yard. Two messages left at both companies to call and I had to call - I waited until 1P and called the only answer I got was sorry and no he didn't have anything on file for the original estimate. When asked why was I not contacted when it came in so much over estimate he said he didn't know.Desired Settlement: Refund of $400.00