We were hired by [redacted] on 10-28-regarding a balance of $ [redacted] owes them since 2-20-for work done at his home [redacted] approved of the work done by [redacted] ( if necessary , I can request a copy from [redacted] that [redacted] stated that the work was done satisfactorily )It is my understanding that the balance owed by [redacted] is due to the deductible on his insurance policy [redacted] offered [redacted] a settlement of $which [redacted] promised to pay but never didThis can also be confirmed by the adjuster that handled this caseWe have only spoken to [redacted] a couple of times, the last time was on 3-22-when he told us he refused to pay this debt and would speak with his attorneyBecause [redacted] is refusing to pay this debt, by law we are limited in sending him final communicationOther then sending [redacted] one final letter regarding this debt, we will not communicate with [redacted] ***We have treated [redacted] with respect and dignity and hope he recognizes this debtShould you have any further questions, please do not hesitate to contact meSincerely, Fred S [redacted] President Advancced Collection Services, Ltd
We were hired by [redacted] on 10-28-15 regarding a balance of $2712.77 [redacted] owes them since 2-20-15 for work done at his home.
[redacted] approved of the work done by [redacted] ( if necessary , I can request a copy from [redacted] that [redacted] stated...
that the work was done satisfactorily ).
It is my understanding that the balance owed by [redacted] is due to the deductible on his insurance policy. [redacted] offered [redacted] a settlement of $500.00 which [redacted] promised to pay but never did. This can also be confirmed by the adjuster that handled this case.
We have only spoken to [redacted] a couple of times, the last time was on 3-22-16 when he told us he refused to pay this debt and would speak with his attorney. Because [redacted] is refusing to pay this debt, by law we are limited in sending him 1 final communication. Other then sending [redacted] one final letter regarding this debt, we will not communicate with [redacted].
We have treated [redacted] with respect and dignity and hope he recognizes this debt.
Should you have any further questions, please do not hesitate to contact me.
Sincerely,
Fred S[redacted]
President
Advancced Collection Services, Ltd
Complaint: [redacted]
I am rejecting this response because:I realize that [redacted] failed to inform the Collection agency all the facts. The final bill from [redacted] went to [redacted] co. for $ 9912.77. The [redacted] paid them $7200.00 based on reasonable and customary charges. The difference is $ 2712.77 . [redacted] has the right to appeal for more pay from [redacted] Insurance if they feel it was not satisfactory . I had no contract with [redacted] beyond paying them promptly after I received a check from Insurance . The damages caused by restoration workers were repaired and cost me $1000.00 dollars . After all work were completed Mr. Jim G[redacted] from [redacted] came to inspect and we agreed on deducting $500.00 dollars instead of $ 1000.00 . I did send a check of $6, 700.00 to [redacted] My deductible for the home owners policy is $1000.00 dollars and that has been adjusted by [redacted] co. at the time of initial payment. I have been harassed by Al D[redacted] on my private line insisting on payment of $ 500.00 dollars and didn't know all the facts .
Sincerely,
[redacted]
We were hired by [redacted] on 10-28-regarding a balance of $ [redacted] owes them since 2-20-for work done at his home [redacted] approved of the work done by [redacted] ( if necessary , I can request a copy from [redacted] that [redacted] stated that the work was done satisfactorily )It is my understanding that the balance owed by [redacted] is due to the deductible on his insurance policy [redacted] offered [redacted] a settlement of $which [redacted] promised to pay but never didThis can also be confirmed by the adjuster that handled this caseWe have only spoken to [redacted] a couple of times, the last time was on 3-22-when he told us he refused to pay this debt and would speak with his attorneyBecause [redacted] is refusing to pay this debt, by law we are limited in sending him final communicationOther then sending [redacted] one final letter regarding this debt, we will not communicate with [redacted] ***We have treated [redacted] with respect and dignity and hope he recognizes this debtShould you have any further questions, please do not hesitate to contact meSincerely, Fred S [redacted] President Advancced Collection Services, Ltd
We were hired by [redacted] on 10-28-15 regarding a balance of $2712.77 [redacted] owes them since 2-20-15 for work done at his home.
[redacted] approved of the work done by [redacted] ( if necessary , I can request a copy from [redacted] that [redacted] stated...
that the work was done satisfactorily ).
It is my understanding that the balance owed by [redacted] is due to the deductible on his insurance policy. [redacted] offered [redacted] a settlement of $500.00 which [redacted] promised to pay but never did. This can also be confirmed by the adjuster that handled this case.
We have only spoken to [redacted] a couple of times, the last time was on 3-22-16 when he told us he refused to pay this debt and would speak with his attorney. Because [redacted] is refusing to pay this debt, by law we are limited in sending him 1 final communication. Other then sending [redacted] one final letter regarding this debt, we will not communicate with [redacted].
We have treated [redacted] with respect and dignity and hope he recognizes this debt.
Should you have any further questions, please do not hesitate to contact me.
Sincerely,
Fred S[redacted]
President
Advancced Collection Services, Ltd
Complaint: [redacted]
I am rejecting this response because:I realize that [redacted] failed to inform the Collection agency all the facts. The final bill from [redacted] went to [redacted] co. for $ 9912.77. The [redacted] paid them $7200.00 based on reasonable and customary charges. The difference is $ 2712.77 . [redacted] has the right to appeal for more pay from [redacted] Insurance if they feel it was not satisfactory . I had no contract with [redacted] beyond paying them promptly after I received a check from Insurance . The damages caused by restoration workers were repaired and cost me $1000.00 dollars . After all work were completed Mr. Jim G[redacted] from [redacted] came to inspect and we agreed on deducting $500.00 dollars instead of $ 1000.00 . I did send a check of $6, 700.00 to [redacted] My deductible for the home owners policy is $1000.00 dollars and that has been adjusted by [redacted] co. at the time of initial payment. I have been harassed by Al D[redacted] on my private line insisting on payment of $ 500.00 dollars and didn't know all the facts .
Sincerely,
[redacted]