Advanced Collections, Inc.

Nasty attitude from one particular person, Ms [redacted]. As soon as she picked up the phone she started to rant.

The standard operating procedure at Advanced Collections: the first letter goes out on a collection account giving the debtor 30 days to dispute the validity of the debt.  After that 30 days, if the account is not paid in full, it is added to the debtor's credit file.  This is what Ms....

[redacted] told Ms. [redacted] on January 26, 2015 at 10:32 a.m. CST.  We record every phone call.  Our first notices went out on 1-8-15.  Credit reporting in February was done on 2-6-15.  It had not been 30 days since the first notice, therefore, the accounts we added to her credit file on March 12, 2015.  Ms. [redacted] did everything she could to work with Ms. [redacted].  I will be happy to play back the phone call to Ms. [redacted] if she would call and set up an appointment with me.  Also, I invite Ms. [redacted] to come to my office and meet with me about the collection accounts.  The $75 a month payment is acceptable, but a $10 a month payment is not.I take very seriously when someone questions the integrity of my business and one of my employees.  In this case, I have recorded proof that completely shows that the statements Ms. [redacted] are making are false.  I am sorry there was a miscommunication and will do everything I can to help Ms. [redacted].Sincerely,[redacted]PresidentAdvanced Collections, Inc.