I spoke to [redacted] about this complainShe do not want to accept that we did fillings on her teethI asked what about x-rays and examI request if she can pay for at least x-ray and exam for that she can not deny so she hang up on meI request Lolita if she can come back so we can give her proof regarding fillings we didShe just try to avoid answer and after hang up she called and complain [redacted] I received call from member service regarding her complainI request [redacted] to find out why insurance is not paying for her dental treatment [redacted] [redacted] called me and said medicare do not pay because she has commercial insurance as primary plan in her fileI told [redacted] few months before to give me information about her primary insurance and refuse to give that information [redacted] did not co-operate to provide necessary information so we can re-submit claim to both insurance and do co-ordination of benefitI lost so much time and finally I had to send her invoice and because of that she complained to Revdex.comI would like to request [redacted] thru Revdex.com if she can provide me information about Primary insurance so I can do co-ordination of benefitThank youSwami ( [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I just contacted Delta Dental back and spoke to a Supervisor they state thats not the case when Im not the named policy holderThey also stated they requested that you guys resubmitt the bill to both them and [redacted] and it would be sorted outTo this date you have not forward the bill to either insurers This is simple, just please submitt a bill to both and then I can go from there to figuring out whom shall pay Regards, [redacted]
I spoke to [redacted] about this complainShe do not want to accept that we did fillings on her teethI asked what about x-rays and examI request if she can pay for at least x-ray and exam for that she can not deny so she hang up on meI request Lolita if she can come back so we can give her proof regarding fillings we didShe just try to avoid answer and after hang up she called and complain [redacted] I received call from member service regarding her complainI request [redacted] to find out why insurance is not paying for her dental treatment [redacted] [redacted] called me and said medicare do not pay because she has commercial insurance as primary plan in her fileI told [redacted] few months before to give me information about her primary insurance and refuse to give that information [redacted] did not co-operate to provide necessary information so we can re-submit claim to both insurance and do co-ordination of benefitI lost so much time and finally I had to send her invoice and because of that she complained to Revdex.comI would like to request [redacted] thru Revdex.com if she can provide me information about Primary insurance so I can do co-ordination of benefitThank youSwami ( [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I just contacted Delta Dental back and spoke to a Supervisor they state thats not the case when Im not the named policy holderThey also stated they requested that you guys resubmitt the bill to both them and [redacted] and it would be sorted outTo this date you have not forward the bill to either insurers This is simple, just please submitt a bill to both and then I can go from there to figuring out whom shall pay Regards, [redacted]