Advanced Employment Solutions

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/for an American Flag Wind SockWe are calling to clear this balance by them either paying or returning the productThis customer has been removed from our database since 03/27/ Included in this fax are the following documents pertinent to this complaint: Original invoice# [redacted] Delivery Confirmation Our response and resolution to this matter Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us Sincerely, [redacted] Public Relations Ext***

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/for an American Flag Wind SockWe have since written off this balance, however we have never had contact with [redacted] Every call to collect this debt was not answered, and a message was leftThis customer will not be contacted again by our company Included in this fax are the following documents pertinent to this complaint: Original invoice # [redacted] Our response and resolution to this matter Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us Sincerely, [redacted] Public Relations Ext***

AES has since received the merchandise and closed the account of *** ***We have removed her from our database and placed her information on "DO NOT CALL" status as of 03/28/
Included in this fax are the following documents pertinent to this complaint:
Original
invoice #***
Updated information
Our response and resolution to this matter.
Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us.
Sincerely, *** ***
Public Relations
Ext. ***

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/2013 for an American Flag Wind Sock. We are calling to clear this balance by them either paying or returning the product. This customer has been removed from our database since...

03/27/2014
Included in this fax are the following documents pertinent to this complaint: Original invoice# [redacted]
Delivery Confirmation
Our response and resolution to this matter.
Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us. 
Sincerely, [redacted]
Public Relations 
Ext. [redacted]

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/2013 for an American Flag Wind Sock. We have since written off this balance, however we have never had contact with [redacted]. Every call to collect this debt was not answered, and a message was left. This customer will not be contacted again by our company.
 
Included in this fax are the following documents pertinent to this complaint:
Original invoice # [redacted]
Our response and resolution to this matter 
Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us.  
Sincerely,[redacted]
Public Relations
Ext. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I've contacted AES numerous times to let them know that a package was NEVER received and that this bill should be cancelled. Each time I speak to a representative of AES to confirm this and each time they tell me that they will go ahead and cancel the invoice. A few days later someone different from AES contacts me regarding the same bill. It's a bait and switch mechanism and amounts to harassment.
Their response is UNACCEPTABLE! I will start recording calls that I have with them to prove they employ these tactics.
Regards,[redacted]

AES has since received the merchandise and closed the account of [redacted]. We have removed her from our database and placed her information on "DO NOT CALL" status as of 03/28/2014

Included in this fax are the following documents pertinent to this complaint:

Original...

invoice #[redacted]

Updated information

Our response and resolution to this matter. 

Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us. 

Sincerely, [redacted] 

Public Relations 

Ext. [redacted]

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/2013 for an American Flag Wind Sock. We are calling to clear this balance by them either paying or returning the product. This customer has been removed from our database since...

03/27/2014

Included in this fax are the following documents pertinent to this complaint: Original invoice# [redacted]

Delivery Confirmation

Our response and resolution to this matter.

Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us. 

Sincerely, [redacted]

Public Relations 

Ext. [redacted]

AES has been calling to collect on an open balance from an order placed by [redacted] on 11/18/2013 for an American Flag Wind Sock. We have since written off this balance, however we have never had contact with [redacted]. Every call to collect this debt was not answered, and a message was left. This customer will not be contacted again by our company.

 

Included in this fax are the following documents pertinent to this complaint:

Original invoice # [redacted]

Our response and resolution to this matter 

Once again we appreciate your cooperation with AES, LLC and if we can help you in any way, please do contact us.  

Sincerely,[redacted]

Public Relations

Ext. [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I've contacted AES numerous times to let them know that a package was NEVER received and that this bill should be cancelled. Each time I speak to a representative of AES to confirm this and each time they tell me that they will go ahead and cancel the invoice. A few days later someone different from AES contacts me regarding the same bill. It's a bait and switch mechanism and amounts to harassment.

Their response is UNACCEPTABLE! I will start recording calls that I have with them to prove they employ these tactics.

Regards,[redacted]