Sara called from the business and responded to the complaintShe stated that the customer filed her complaint before the date of the class because she never heard back from the businessThe class did not have a date set online when it was paid for because it was a refresher class and those are not set at the time it is paid forThe business called the customer to ask why this was filed and what the issues wereThe customer told the business she filed the complaint because she did not call her back but knew that it was filed before the date of the courseAt this time no refund will be given as the customer took the class some where and provided incorrect information in the complaint
Sara called from the business and responded to the complaintShe stated that the customer filed her complaint before the date of the class because she never heard back from the businessThe class did not have a date set online when it was paid for because it was a refresher class and those are not set at the time it is paid forThe business called the customer to ask why this was filed and what the issues wereThe customer told the business she filed the complaint because she did not call her back but knew that it was filed before the date of the courseAt this time no refund will be given as the customer took the class some where and provided incorrect information in the complaint