Advanced HVAC Specialist, LLC

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by Marriot Hotel & Resorts regarding complaint ID Regards, [redacted] ***

Initial Business Response /* (1000, 5, 2015/08/18) */
We have been in communication with the homeowner since this situation aroseWe take customer satisfaction very seriousIf we would have moved the air conditioner at the time of the original install the retail price to have it moved would
have been approximately $We initially quoted the customer $to have the air conditioner moved but have since agreed to have it moved for $The customer has decided to have us do the work and we have agreed to try to get her financed through Wells FargoAssuming she is approved for financing the customer would like for us to move it on August the 27th
Initial Consumer Rebuttal /* (2000, 7, 2015/08/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I'm not real happy with the resolution being it should have been done right the first time but I have no choice

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Marriot Hotel & Resorts regarding complaint ID...

12467551.
Regards,
[redacted]