Advanced Imaging Technologies

Back in May Mr [redacted] requested to cancel his service contract with Axion, while per the terms and conditions we do require a day written notice of cancellation as a courtesy to him we credited off all open service and maintenance agreementsRegarding the fraudulent check this is not accurate, [redacted] called in a check by phone payment that came back from the bank as unable to locate account- which may have been an issue with an incorrectly given account number and a $returned fee was accessed, since we were unable to confirm whose error it was regarding the account number we also waived the returned fee.As the two most recent invoices for supplies back in November were sent and billed this was an error on our part, I did confirm with [redacted] that the shipments were in facet refused and sent back to sender ( Axion) as of the account has been credited and and closed and at this time the account is at a $( zero) balance,

Although I have a different version of the situation regarding *** and the check payment; the main issue has been satisfied and I am agreed that this issue is resolved and that our account has been closed and we have a $(zero) balance. Thank you
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Back in May Mr*** requested to cancel his service contract with Axion, while per the terms and conditions we do require a day written notice of cancellation as a courtesy to him we credited off all open service and maintenance agreementsRegarding the fraudulent check this is not
accurate, *** called in a check by phone payment that came back from the bank as unable to locate account- which may have been an issue with an incorrectly given account number and a $returned fee was accessed, since we were unable to confirm whose error it was regarding the account number we also waived the returned fee.As the two most recent invoices for supplies back in November were sent and billed this was an error on our part, I did confirm with *** that the shipments were in facet refused and sent back to sender ( Axion) as of the account has been credited and and closed and at this time the account is at a $( zero) balance,