Advanced Loan Systems, LLC

Thank you for letting us know! We don't cold call clientson 12/30/at 4:19:PM someone in Thomasville Pennsylvania applied for a loan It's possible it was an accident on their side because they are not using your name We normally make an attempt for about four business days to contact clients normally but in this case because of the holidays we extend the attempt to contact a few more days We are very sorry for the inconvenience I personally have removed your number from our system and closed the file Also your privacy is very important to us If you have any other issues you can call or email us and I will correct the issue immediately

[redacted] ,Would you mind calling me [redacted] *** I agree you should not paythe $if you cancelled I would like to discuss the situation so thatif there is a problem we can fix it system wide We are not connectedto Lexington by the way, and have no idea how that texting works, howeverwe do have a guarantee from them that there are no charges until workis done So I am sure we can help you put this issue to rest quickly.Best, [redacted]

I am rejecting this response because: Regards, *** [redacted]

***,Once we match you with a lender they don't always get back to us on your progress.I see we did match you with an installment lender If they did not contact you backplease call me personally [redacted] *** I am [redacted] the CEO of the company.I am sorry about this inconvenience! I have been traveling and only today saw your complaint for the first time.Best,***

Dear [redacted] ***,We are located in Tallahassee Florida and have just experienced a category one hurricane Hermine that traveled directly through our city Many of our over employees are without electricity or even cell service One of our employees family members died as a consequence of the storm Our power was out for over two days in our offices Fortunately the Governor of our state and Mayor of our city are very focused on our recovery I am sorry our number was out and we will do whatever we can to help you if you call us back We did experience another outage today but hopefully we will be back to soon.Best regards, [redacted] CEO OneLoanPlace.com

Mr***First, I am very sorry to hear about what you went through. We don't take payments from clients under any circumstance and there is no one named *** that works here. What you are describing here is a financial crime and should be reported to the *** *** *** ***
***I would make sure you have your phone records available so that you may provide them with the information they need.I am available personally to answer any questions you may have. Please, however contact law enforcement immediately as this needs to be dealt with professionally and quickly. I also apologize for the late reply. I only became aware of your Revdex.com complaint last evening.Most sincerely,** *** *** *** *** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
Consumer called and stated issue is resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Sir,I am the CEO of *** I have called you several times on the phone you provided and left messages for you to call me back When you use free credit score services they may provide scores that are not the same as the lenders seeWe usually recommend that you pull your
scores from a vetted source So unfortunately unless you go through a credit analysis we can't identify the issue that is keeping you from getting a loan I would be glad to work with you on this completely free of charge but I need you to contact me back I pulled the recording of *** ***'s call with you and his advice was accurate as far as I can hear, but as you said you would like us to continue to work with you; I am in agreement and would like to help personally My personal cell number is *** *** *** *** Best,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I don't live in Thomasville, Pennsylvania. Although I do have a area code which is associated with PA, it does not mean that I live there - that's what mobile numbers are all about - one number, any locationIt appears that you company had no clue as to the name of the person you were calling. If indeed you had all the correct info, you would have had the name of the person associated with the phone numberEach time your company left a message - it was exactly the same - no mention of who I was and the same noise in the background along with the same female voice which leads me to believe it was prerecorded.5. The text messages you left were similar but, each was slightly different in content and there was no true phone number - just the short code Please ensure that you never call or text again!
Regards,
** ***

Thank you for letting us know!  We don't cold call clients. on 12/30/2017 at 4:19:02 PM someone in Thomasville Pennsylvania applied for a loan.  It's possible it was an accident on their side because they are not using your name.  We normally make an attempt for about four business...

days to contact clients normally but in this case because of the holidays we extend the attempt to contact a few more days.  We are very sorry for the inconvenience.  I personally have removed your number from our system and closed the file.  Also your privacy is very important to us.  If you have any other issues you can call or email us and I will correct the issue immediately.

I am rejecting this response because:
Regards,
[redacted]

[redacted],Would you mind calling me [redacted].  I agree you should not paythe $99.00 if you cancelled.  I would like to discuss the situation so thatif there is a problem we can fix it system wide.  We are not connectedto Lexington by the way, and have no idea how that texting works,...

howeverwe do have a guarantee from them that there are no charges until workis done.  So I am sure we can help you put this issue to rest quickly.Best,[redacted]

The person making this complaint is not our client.  Someone entered the complainant's phone number into a loan application.  We made an effort to contact the applicant and in doing so called the complainant's number.  We have removed the application from our system and added the number to our internal do not call list.  We have no way of knowing if this was an accident or sabotage, however we do not make calls to anyone unless in response to a loan request.  We as a company policy do not make cold calls.

It sounds like you were scammed and that is a crime.  We do not ever ask for upfront money for a loan under any circumstances.  We do not have anyone named Alex presently working for us as a loan consultant.  And we do not cold call under any circumstances. Please read below and...

report what happened to law enforcement immediately.  Please let us know if you need help through the Revdex.com and we will contact you.  Best, [redacted]CEO [redacted] Warning signs of a possible scam...Scammers ask for money upfront over the phone for any reason, including:a processing chargefirst payment in advancesign of good faith finders feeThey ask for your banking information (account number and routing number) over the phoneThey ask for your credit card information over the phoneThey ask you for your social security number over the phoneThey are calling from outside the U.S.They threaten or try to intimidate, you in any way, to try to get you to send them moneyThey tell you you have done something wrong or illegal in order to persuade you to send them moneyThey may operate a web site with out an SSL (read more about SSLs[redacted] Things to remember about loan fraudFaking a phone number is easy with technology that Google and other companies provide. It's even possible to get a phone number with a U.S. area code in any town or state, while operating outside the U.S.It's also common for fraudsters to use logos of real companies and even reference a real companies web site and address counting on you not to verify the loan offer. A legitimate loan company will never ask your for money prior to you receiving your loan proceeds. The best way to check to make sure the offer is real is to call the number you see on the companies web site and then check the Revdex.com to see if they have complaints. Even companies that aren't paying the Revdex.com or registered with them will have a file on complaints that is maintained by the Revdex.com. The companies phone number will appear there as well. You can always call that number to confirm the company is on the up and up. Please read more on how to stay safe here! [redacted] And if you believe you are already a victim of fraud, don't be embarrassed or ashamed. The criminals are very skilled at stealing money and unfortunately have a lot of practice. Report the crime to the FBI[redacted] We want you to do business with us, but above all we want you to be safe while you are looking for a loan!

[redacted],Once we match you with a lender they don't always get back to us on your progress.I see we did match you with an installment lender.  If they did not contact you backplease call me personally [redacted].  I am [redacted] the CEO of the company.I am sorry about this...

inconvenience!  I have been traveling and only today saw your complaint for the first time.Best,[redacted]

To Whom it May Concern;[redacted]y C. called our offices looking for a loan but did not know his credit standing.  He was sent a link to a free trial to obtain his credit report.  After some call backs and difficulty finding our email Mr. C. called us back with scores. Unfortunately they were in...

the low 500s and he did not qualify for a loan.  He apparently had difficultly gaining a refund but according to our calls the company we recommended he did not get reports from them and therefore they could not refund him.  My best guess is Mr. C has malware on his machine that may have forwarded him to another service that does not offer a free trial.  We feel from Mr. C given his immediate need and tried calling him to see what we could do to help him. Unfortunately his phone was disconnected.  In the end he provided us an address via email and we sent him $26.00 in an effort to make sure we were not putting Mr. C at risk.  We wish him only the best and feel for his very difficult situation.  Best,[redacted]CEO

Dear [redacted],We are located in Tallahassee Florida and have just experienced a category one hurricane Hermine that traveled directly through our city.  Many of our over 200 employees are without electricity or even cell service.  One of our employees family members died as a...

consequence of the storm.  Our power was out for over two days in our offices.  Fortunately the Governor of our state and Mayor of our city are very focused on our recovery.  I am sorry our 800 number was out and we will do whatever we can to help you if you call us back.  We did experience another outage today but hopefully we will be back to normal soon.Best regards,[redacted]CEO OneLoanPlace.com