Advanced Marketing

Initial Business Response / [redacted] (1000, 6, 2015/09/18) */ Contact Name and Title: Advanced Marketing Contact Phone: XXX-XXX-XXXX We have credited the customer's cardIt will take a couple of business days to post to their account

Contact Name and Title: Advanced Marketing
Contact Phone: ***
Contact Email: a***
We have credited this customers card for $
It will take a couple of business days to post to their account

Initial Business Response /* (1000, 5, 2015/08/11) */
Contact Name and Title: Advanced Marketing
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@wi.rr.com
The starter kit for our free home mailer program was sent to the shipping address you providedNothing has been returned to
us
We have credited your card for $
It will take a couple of business days to post to your account
Initial Consumer Rebuttal /* (3000, 16, 2015/09/02) */
Final Consumer Response /* (2000, 20, 2015/09/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Everything is now to my satisfaction with this businessThank you
Final Business Response /* (4000, 18, 2015/09/03) */
Contact Name and Title: Advanced Marketing
The card ending in *** was credited on the 11th for $and was accepted by this customer's bank on the 12th Of AugustThis customer needs to call her bank to verify

Initial Business Response /* (1000, 6, 2015/08/28) */
Contact Name and Title: Advanced Marketing
Contact Phone: XXX-XXX-XXXX
This customer failed to mention that she ordered from us in We were able to locate her order on July 25th After we were able to locate her order, we issued a
refund to her cardThe refund was issued on 08-14-

Initial Business Response /* (1000, 6, 2015/09/18) */
Contact Name and Title: Advanced Marketing
Contact Phone: XXX-XXX-XXXX
We have credited the customer's card. It will take a couple of business days to post to their account.

Initial Business Response /* (1000, 5, 2015/08/02) */
Contact Name and Title: Advanced Marketing
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@wi.rr.com
This customer's card has been credited for $23.
It will take a couple of business days to post to their account.
Initial...

Consumer Rebuttal /* (3000, 11, 2015/08/20) */
I had talked to Gloria from your company today August 07,2015 and she said that Advanced Marketing the company I have a complaint against said they would refund my $23.00 on my card I no longer have the card it was a gift card and had a zero balance ....... I would need a check to be sent out to me which would be : Connie [redacted] at : [redacted] Rd, [redacted] NJ XXXXX ........ Can u please let me know what their going to do .... Thank You ..... Connie
Final Business Response /* (4000, 13, 2015/08/26) */
Contact Name and Title: Advanced Maketing
Contact Phone: XXXXXX-XXXX
We have contacted our merchant services provider and they informed us that the credit was accepted by the issuing bank of this customers card. They will need to contact the bank who issued them the gift card and collect the funds from them.