Advanced Periodontics

Initial Business Response /* (1000, 5, 2015/06/16) */
Contact Name and Title: Advanced Periodontics
Contact Phone: XXX XXX-XXXX
Contact Email: ***@sbcglobal.net
We have looked over all the documentation and realized that there was an error on our partWe have adjusted all costs associated
with the local anesthetic off of Mr***'s accountWe will send him this documentation as well as an apology for our misunderstanding of the error
Initial Consumer Rebuttal /* (2000, 8, 2015/06/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
In light of recent events and communication/miscommunication with Advanced Periodontics, this positive and satisfactory response was unexpected and surprising
We hope Dr*** will discuss it with Inna and encourage her to remember that her response to our request to reply to our e-mail, "There is nothing to reply" and her disrespectful treatment (hanging up on ***, etc.) was wrongThere is always something to reply to a patient, a person, espa senior citizen
Thank you