Advanced Recovery Solutions

Good afternoon [redacted], I apologize for the delayed response, but have been out of the office due to a family illness.  Today is my first day back. I have reviewed the complaint and can say that we adhere and comply with the guidelines and fee structures of our clients contracts....

 I understand the concerns and frustrations of the consumer when getting a vehicle repossessed.  Out of good will I have refunded the admin fee and a check will be sent out today. Please feel free to contact me with any cares or concerns. Sincerely, 
[redacted]Advanced Recovery Solutions[redacted]