To whom it may concern, Ms. [redacted] called in to our office on January 22 2015 and spoke with the receptionist about mailing in a payment. She asked if we would send her a receipt and the receptionist told her yes and UPDATED TO A PO Box address which is the same address she has listed on...
this complaint. Ms. [redacted] did ask if she sent a envelope would she get her receipt faster and because of her adamant behavior about getting the receipt the receptionist did agree that she could send it if she wanted to . Ms. [redacted] did mail the payment and we mailed a receipt out. We did not send it in her envelope because none of our bills, statements or receipts are sent from this office we use a out sourcing company to do that for us. We did mail the receipt and I'm afraid that Ms. [redacted] overlooked it because she was looking for her self addressed envelope. I have tried to call her several times with no luck. We do not leave messages. She is welcome to call our main number 601-[redacted] and ask for [redacted]. I have also sent her another bill.Thank You, [redacted] Advanced Recovery Systems219 Kathrine Drive Flowood, MS 39232601-[redacted]
I have reviewed this complaint and can not locate this telephone number in our system. I am not sure but I am thinking these calls are coming from another ARS or Advanced Recovery Systems in the United States (there are several) and we are not affiliated with any of them. Please let Mr. [redacted] know...
that we would be glad to stop calling but I do not see his name or number in our system. If he has any questions please feel free to call me at 601-[redacted] press one and have the receptionist page me so I do not miss your call.
Thank You
[redacted]
Operations Manager
Advanced Recovery Systems
219 Kathrine Drive
Flowood, MS 39232
601-[redacted]
In reference to your complaint with the Revdex.com please contact me personally and I will be glad to help you understand what we are calling about. There has been a misunderstanding on who we are collecting for. The information that you provided is on another bill not...
the one we are calling about. Without giving out your personal information I would like for you to call 601-[redacted] press one and ask for [redacted]. I will be glad to go over all the information we have to help you understand what we are calling about. In reference to us not sending letters ....we are a collections agency our clients hire us to call and collect the bills because your bills have already gone through a billing cycle with no payment or response.
Thank You,
[redacted]
Operations Manager
Advanced Recovery Systems
TO WHOM IT CONCERNS,
WE DO NOT HAVE MS. [redacted]'S ACCOUNT IN OUR SYSTEM. I CAN NOT LOCATE HER ADDRESS , TELEPHONE NUMBER, IN OUR SYSTEM. SHE WOULD NEED TO PROVIDE MORE INFORMATION FOR ME TO FOLLOW UP ON THIS COMPLAINT. I BELIEVE MS [redacted] HAS CONTACTED THE WRONG ADVANCED RECOVERY...
SYSTEMS. SHE SHOULD GOOGLE THE ONE NEAREST HER ADDRESS. WE ARE NOT AFFILIATED WITH ANY OTHER ADVANCED RECOVERY SYSTEMS.
THANK YOU,
[redacted]
OPERATIONS MANAGER
To whom it may concern, Ms. [redacted] called in to our office on January 22 2015 and spoke with the receptionist about mailing in a payment. She asked if we would send her a receipt and the receptionist told her yes and UPDATED TO A PO Box address which is the same address she has listed on...
this complaint. Ms. [redacted] did ask if she sent a envelope would she get her receipt faster and because of her adamant behavior about getting the receipt the receptionist did agree that she could send it if she wanted to . Ms. [redacted] did mail the payment and we mailed a receipt out. We did not send it in her envelope because none of our bills, statements or receipts are sent from this office we use a out sourcing company to do that for us. We did mail the receipt and I'm afraid that Ms. [redacted] overlooked it because she was looking for her self addressed envelope. I have tried to call her several times with no luck. We do not leave messages. She is welcome to call our main number 601-[redacted] and ask for [redacted]. I have also sent her another bill.Thank You, [redacted] Advanced Recovery Systems219 Kathrine Drive Flowood, MS 39232601-[redacted]
I have reviewed this complaint and can not locate this telephone number in our system. I am not sure but I am thinking these calls are coming from another ARS or Advanced Recovery Systems in the United States (there are several) and we are not affiliated with any of them. Please let Mr. [redacted] know...
that we would be glad to stop calling but I do not see his name or number in our system. If he has any questions please feel free to call me at 601-[redacted] press one and have the receptionist page me so I do not miss your call.
Thank You
[redacted]
Operations Manager
Advanced Recovery Systems
219 Kathrine Drive
Flowood, MS 39232
601-[redacted]
Ms. [redacted],
In reference to your complaint with the Revdex.com please contact me personally and I will be glad to help you understand what we are calling about. There has been a misunderstanding on who we are collecting for. The information that you provided is on another bill not...
the one we are calling about. Without giving out your personal information I would like for you to call 601-[redacted] press one and ask for [redacted]. I will be glad to go over all the information we have to help you understand what we are calling about. In reference to us not sending letters ....we are a collections agency our clients hire us to call and collect the bills because your bills have already gone through a billing cycle with no payment or response.
Thank You,
[redacted]
Operations Manager
Advanced Recovery Systems
TO WHOM IT CONCERNS,
WE DO NOT HAVE MS. [redacted]'S ACCOUNT IN OUR SYSTEM. I CAN NOT LOCATE HER ADDRESS , TELEPHONE NUMBER, IN OUR SYSTEM. SHE WOULD NEED TO PROVIDE MORE INFORMATION FOR ME TO FOLLOW UP ON THIS COMPLAINT. I BELIEVE MS [redacted] HAS CONTACTED THE WRONG ADVANCED RECOVERY...
SYSTEMS. SHE SHOULD GOOGLE THE ONE NEAREST HER ADDRESS. WE ARE NOT AFFILIATED WITH ANY OTHER ADVANCED RECOVERY SYSTEMS.
THANK YOU,
[redacted]
OPERATIONS MANAGER