Advanced Satellite

Review: Good day I made a payment to dish network on my debit card for month of June for my daughter. They took a double payment and won't give back money . Have called them at least 6 times asking for it back, not one time was it the same answer. Then last week I was told they would expedite the 47.00 back in acct, and it would be back in acct. By last Friday. Know they have put toward this month. When I talked to them this morning they wanted my bank acct. Number when they have debit card info. I was charged 98.00 28th of June when it was for 47.00. The payment for July is 12.00. So I ask you doesn't that mean it double paid ? They were told to go through me for authorization but they didn't talk to me. I also told them I was filing a complaint and would also put on [redacted] the terrible service and lies I was told.Desired Settlement: I just want my 47.00 back that they overcharged me. I would never OK 2 payments. They don't get that if balance for this month is 12.00 they over charged me in June.

Consumer

Response:

At this time, I have not been contacted by Advanced Satellite - Dish Network Entertainment regarding complaint ID [redacted].

Sincerely,