Advanced Septic Solutions Reviews (3)
Advanced Septic Solutions Rating
Description: Septic Tanks & Systems Contractors & Dealers, Sewage Treatment Equipment, Septic Tanks & Systems Cleaning
Address: 29 Bellview Rd, Rockmart, Georgia, United States, 30153
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www.septictankservicerockmart.com
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We spoke to *** *** ***,residing at *** *** *** *** *** *** ***, and have had a meeting of the minds to everyone's satisfactionThis matter has been resolved
Thank you very much for bringing this misunderstanding to our attention,
Advanced Septic Solutions,
LLC
We spoke to [redacted],residing at [redacted], and have had a meeting of the minds to everyone's satisfaction. This matter has been resolved.
Thank you very much for bringing this misunderstanding to our attention,
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Advanced Septic Solutions, LLC
Review: I was having my septic tank inspected for the sale of my property. Was originally quoted 700.00, then price went to 1,000 then price was 2400.00 after completion of the work. I was told that the landscape would not be as smooth as it currently was. I was not home at time of service. When I got home they had left 2 piles of sluge in my front yard, ran over my landscapping rock, and left a 2 feet deep hole about 2 - 3 feet long near the reapair. This is also staying wet. I contacted them by email and phone and he told me it is possible they ran over or damaged my drip system. I told him I thought he should be repsonsible for reparing this and fixing the hole in the yard. He said he is not a landscapper and that I would need to call a landscapper in to do that work. I told him that he damaged my property and he should repair it, he said I told you it wouldn't look as smooth as it did when we started the work. I said I understand that but to leave a 2 foot deep hole and damage the water system isn't acceptable. He said well I am sorry you feel that way but we did the job we said we would do. I asked him why he didn't leave the tabs out marking the septic tank he said we drew you a map that is good enough. I said not the tank had strapes on it that marked the location and I would like for those starps to be visable he said sorry but you have the map. I told him I was very displeased with his work and I would not recommend him to anyone. The funny thing is I caught a error on their phone number and went to the agency who list them on the website to get corrected and I still got bad service. To be honest I cried when I saw this - I am trying to sale my home and now I will be out more $ to repair the damage and have rock hauled in to fix.
One more thing, they were hired to inspect and drain the tank - then they told me there was a problem, I wasn't there to know if there was or not, but I have lived in this home since 2009 and have never had a problem with my septic, the only reason I was having it inspected is, it is the law for when you sell your home. I have never had a sewer smell but I do now, you can smell a oder. I called my credit card company today and filed a despute on the charges.Desired Settlement: I would like for them to fix the hole in the yard, and repair my drip system. I have already taken care of removing and leveling some of the rocks and the slug since I was having open house and couldn't leave that looking like they left it. It was horrible. I also would like my money back.
Business
Response:
We spoke to [redacted],residing at [redacted], and have had a meeting of the minds to everyone's satisfaction. This matter has been resolved.
Thank you very much for bringing this misunderstanding to our attention,
Advanced Septic Solutions, LLC