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Advanced Skin Care Center and MedSpa

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Reviews Advanced Skin Care Center and MedSpa

Advanced Skin Care Center and MedSpa Reviews (3)

I had an appt and called ahead of time to confirm. No call back. I drove 30 mins to get there. This is a 'med-spa' that has not been updated since the 50's. No receptionist. After waiting for 20 minutes, I walked into the back and told the lady I had an appointment with Kat. I was told that she no longer works there and they no longer do skin care, just permanent makeup. I was told that 'Linda' would call me. I heard nothing. I called twice and received no call back. This is supposed to be a place to go and relax. What a joke. Please folks, there are so many lovely, up to date med-spas, don't use this one!

I had an appt and called ahead of time to confirm. No call back. I drove 30 mins to get there. This is a 'med-spa' that has not been updated since the 50's. No receptionist. After waiting for 20 minutes, I walked into the back and told the lady I had an appointment with Kat. I was told that she no longer works there and they no longer do skin care, just permanent makeup. I was told that 'Linda' would call me. I heard nothing. I called twice and received no call back. This is supposed to be a place to go and relax. What a joke. Please folks, there are so many lovely, up to date med-spas, don't use this one!

Review: I purchased a Groupon for three wax treatments. I had scheduled myself for two and had scheduled the third. Once I showed up the doors were locked and no one would answer. Once someone did show up and I let them know I was there for my scheduled appointment I was told "Oh the person your scheduled with was fired, it was very ugly. I'll have to take your number and call you soon to reschedule. The new person taking her spot isn't here and I cannot schedule you." When I asked why the doors were locked they stated " we are remodeling, it's a huge mess." Since that time I have not received a call back, and have contacted Groupon for a refund. Very unprofessional and never completed the job that I had already paid for. The staff was rude and not helpful. I thank you for your concern in this matter.Desired Settlement: The business has already got my money from Groupon and I have not received the full three waxes.

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Description: SKIN CARE & TREATMENT

Address: 1301 Milltown Rd., Suite 1, Wilmington, Delaware, United States, 19808

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