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Advanced Solar Heating & Air Conditioning

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Advanced Solar Heating & Air Conditioning Reviews (1)

Review: The HVAC unit was not installed correctly and the A/C fails every summer., and the Solar job was incomplete.Desired Settlement: I would like to have the HVAC repaired to have the A/C working asap and complete the Solar installation as promised.

Business

Response:

In response to the complaint [redacted] filed through the Revdex.com, we have fulfilled our contractual obligation on the project for [redacted] at [redacted] The installation work was permitted, work was completed, and job reports for heating, air conditioning, and solar were all signed off on as complete. The customer seemed to be satisfied with all mechanical work that was provided but was unhappy with the tree trimming that removed shade from solar panels. At that time Mr. [redacted] did not feel he should have to pay his remaining balance owed on the installation. He did, however, verbally agree that if we moved additional trees, he would promptly pay us the remaining balance due. We did approximately $800-$1000 of additional tree work removal at no cost to Mr. [redacted]. After we completed this additional tree work, Mr. [redacted] still refused to pay his remaining balance, at which point we terminated the business relationship. The reaming balance still owed on the installation is $1400. The job was completed in the Fall of 2011. I am speculating why it has taken 4 years to generate this complaint. The only conclusion I can come to is that the mechanical systems that we installed are all very sophisticated pieces of equipment and there are few, if any, Dover contractors that would be familiar with this type of equipment. Over the past four years, he has more than likely found service extremely difficult. The $1400 he thought he saved in not paying what was due, is probably now being realized was an expensive decision.

Regards,

Advanced Solar Heating & Cooling

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Description: SOLAR ENERGY EQUIPMENT & SYSTEMS SERVICE/REPAIR, SOLAR ENERGY EQUIPMENT & SYSTEMS SUPPLIES & PARTS, SOLAR ENERGY SYSTEM DESIGN & INSTALLATION, AIR CONDITIONING CONTRACTORS & SYSTEMS, SOLAR ENERGY EQUIPMENT & SYSTEMS DEALERS

Address: 213 Mechanics Street, Odessa, Delaware, United States, 19730

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