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Advanced Towing & Recycling Inc.

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Advanced Towing & Recycling Inc. Reviews (2)

First of all this person has no idea what he is talking about. We were dispatched by a tow broker from his insurance company to pick this vehicle up. we arrived 30 min later. The gentleman we met with at this site...

immediately started cussing us out and complaining about his insurance company. Then his brother called us and proceeded to cuss out our employees. I believe this person(s) was having a bad day or bad experience with their insurance company and decided to take it out on our company. We followed all applicable laws and procedures as is required when towing for Law Enforcement.

Review: My [redacted] was totaled out by insurance my insurance contacted Advanced Towing out of Grass Valley Ca to come retrieve the vehicle . The vehicle itself is full of rock, sand, and auto-parts there were told a flatbed needed to come to pick it up because it was not safe to tow behind a vehicle on the road. After going back-and-forth with the tow company all morning they finally send out yet another truck that is not the correct truck to be hauling this particular vehicle away. Upon arrival I told the guy that it was supposed to be a flatbed tow trick coming out to get it but he said he could do it with the one he had which was a tow behind truck. The kind of tow truck that lists the front of the vehicle and uses the rear tires of the vehicle to roll down the road. After me pointing out all the rocks in things that were going to fall off and out of the vehicle going down the road he told it like that anyhow. After you would’ve gone then I left my property to pass the vehicle dumped on the side of the road in an unsafe spot. Not too concerned about the vehicle excel except for there is stiff on and inside the vehicle the insurance needs to see to reimburse me for but the vehicle sitting on the side of the road unattended for an unknown amount of time there could very well be parts missing off and out of it that I will get charged for from insurance. When I called the tow outfit to see what the issue was and why they sent out the wrong truck and why they left the vehicle dumped on the side of the road the individual I spoke to on the phone got irritated and argumentative., after him getting nasty and making up excuses I no longer wanted to carry-on with the conversation so I hung the phone up in contacted Grass Valley Police Department. I also have pictures of the vehicle sitting on the side of the road unattended and pictures of how it was towed off the property in the unsafe manner that it was. I also have pictures of the vehicle sitting on the side of the road and how was towed..Desired Settlement: My resolution to the issue is the outfit needs to be taken off the road they are towing vehicles in unsafe manners and putting other lives in jeopardy going down the road…

Business

Response:

First of all this person has no idea what he is talking about. We were dispatched by a tow broker from his insurance company to pick this vehicle up. we arrived 30 min later. The gentleman we met with at this site immediately started cussing us out and complaining about his insurance company. Then his brother called us and proceeded to cuss out our employees. I believe this person(s) was having a bad day or bad experience with their insurance company and decided to take it out on our company. We followed all applicable laws and procedures as is required when towing for Law Enforcement.

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Description: Towing - Automotive, Recycling Services

Address: 319 Railroad Ave, Grass Valley, California, United States, 95945

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advancedtowingandrecycling.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Advanced Towing & Recycling Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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