Advanced Transmissions and Emissions

first off I was not mean at all I was very nice the fact that your front desk guy kept telling me I'm sorry this happened to you says something.  and you know what you are in the wrong when somebody bring a truck to you to fix a transmission and we receive the truck back with an exhaust leak in a transfer case leaking that is not our fault that is your fault. I  came in to see you with good intentions and when I spoke to you I really did see how much of a snake you really are you know you're in the wrong and you're just too dirty to admit it I had to try and repeat to yourself what was going on and not even you could repeat it  you know that you're in the wrong I asked you to stay a customer came to you to fix a transmission to customer left with a transfer case and an exhaust Leake  you won't even repeat that why because you know you're in the wrong  you did offer to look at the exhaust but do you want to know why I said no to you because you probably would have charged us  for it when I know you guys messed up the exhaust would of but because its not it the warranty we have to pay for that too right?? Yeah that's what I thought . if you really want to talk about me being a mean person and you're such a good person let's look at your [redacted] review your [redacted] reviews your consumer report with the fact that your not even accrediated by the Revdex.com anymore the fact that you have six complains on Revdex.com says a lot you know you're in the wrong and I want a refund if you want my boyfriend to voice his opinion he will because feels the exact same way he will file a complaint with Revdex.com if that's what you want. All I'm asking g is for you too be honest and admit you what you did wrong I mean WE BROUGHT OUR TRUCK TOO YOU TO GET THE TRANSMISSION REBUILT WHEN WE GOT OUR TRUCK BACK THERE WAS A LEAKE IN THE TRANSFER CASE . THAT IS NOT I REPEAT NOT OUR FAULT.

I am not a snake and I can sue you for defamation of character I will fix the exhaust leak for free if seth has a problem he cancall me which he hasent yet you can sue me in small claims if he really thinks he will win I do not have to pay 400 a year for the Revdex.com to say I am accrediated I still have a A with them per the # of customers 6 is really  a A+++ please be nicer you will live longer once again not a valid complaint we did not fix your t case get your facts right . have a nice day be nice !!!!!!!!!!!!!!!!!!!!!!!!!!!

It was [redacted] first request $3300 I offered $2200 the owner of the company who [redacted] works for is [redacted], and he will not take my continuous calls and will not call me . Now [redacted] wants  $1200, no  way, I would like to go to court !!!! I win 98% of the time  please have him sue me in small claims, that is the best solution at this time per the [redacted], that I spoke with today 2-26-15. Sorry, [redacted] is not the company owner, see you in court !!!!  remember in the past when the Revdex.com's opinion was wrong, I won in court so now its a civil matter . Lets let the facts prove that I am wright !!!!  I apologize to the Revdex.com for wasting your time, this is no longer your concern, he is a compulsive lair, have a nice day!!!!!!!

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Thank you for contacting me about this issue. At this point, the [redacted] have asked that there be no direct contact between [redacted] and  the owner or myself. After his many threats (including but not limited to the threatening phone call to my place of business this morning), I do not feel comfortable contacting him or his business directly. He has offered no real solution with his latest response. It does not make sense for me to give him the truck to take the transmission out. After his proposed refund of $2,200, it would still have cost over $1,500 for a truck with no transmission and a lot of wasted time. That is not a reasonable solution. At no point will [redacted] or Advanced Transmissions and Emissions be doing anything further with the truck or the transmission. The only real solution that I see is a refund for towing expenses, wasted time, flashing and flushing the transmission. I propose a refund of $1,200 to offset expenses and misrepresentation.

Regards,

I got my work truck back after 2 1/2 days and was back to normal. The truck worked and sounded great the very next day on a road trip to Flagstaff. Greg was very helpful letting me know the extent of the damage needing repair on my truck and what they would be doing and how the cost broke down. The original "quote" was half of the final cost, but I had some electrical work done, the drive shaft mounts were broken and there is sales tax. They got it done on time and were very professional.

this lady is mean I am a nice man she kept calling me a snake I have never been called a snake in 30 years in this business the owner seth who authorized the repair never had a complaint never complained to me and he is the owner of the truck this truck has over 200 thousand miles on the truck we...

never did any repairs on the transfercase it works fine it was only leaking she says we broke it it is not broken it was only leaking the owner seth said to fix it she is not the owner she only picked it up all of my staff dissagrees  with this lady this is a unvalid not fair and totally not a complaint .once again it only had a leak and we never fixed the t case on the 1st repair please disregard this complaint as false not true thankyou very much < ,

This is not a real or fair complaint, I have never meet this guy face to face. He was offered financing help with 3 companies on approved credit, but he has never tried to come in and fill out any credit applications to start the process at all. His car is still in 300 pieces and...

he will not come down to see us or to fill out an application so there is no way I can help him unless he comes and speak to us and fill out a financing application.

Best in the valley! Got me in there fast, free towing. Saved me a ton of money and let me finance my balance. I would highly recommend them to all my friends and will use them in the future.

this [redacted] is a lier I offered 2  options rebuit was 2250.00 plus 45.00 for over night shipping and 3300.00 new dealer . before the truck came in I did stay in my price I quoted him I am a man of my word he is a minipulator and a lier always changing his story he does have a new dealer...

trans that I bought from his guy at [redacted] chevy who shiped it to midway for delivery to me .yes he does have a 100 thousand mile warrant from the dealer and I never promised the reprograming was free at all..  all custoners must pay extra for dealer programing it must be programed at the dealer ! the owner of the company [redacted] has not requested a refund at all [redacted] is only a employee if he wants a refund call ###-###-#### its under warrant at the dealer . also [redacted] is beening investigated for SLANDER HARASSMENT AND DEFAMATION OF CHARACTER from the [redacted] was a witness to craigs list false acusations and placement of fictious adds !!! about me and my company thankyou for your time [redacted]

To have this problem fixed, have [redacted] tow it in to their shop so they can diagnose the problem with the car not starting. If it does not start because of something we did, we will take care of it and make it our responsibility, but if it is not a problem related or caused to the work we did...

than have them fix it for you. Once that problem is fixed and the car is running, drive it into our shop so we can take a look at the leaking problem and see what we can do about it. [redacted] is responsible for the engine and your engine is under warranty with them, and the transmission is under warranty with us. We want this problem fixed just as bad as you do and so we hope you take our advice so we can have your car running like new as soon as possible for you and wife. 

Thank you

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

We do not want the transmission shop touch my car no longer. We have given too much [redacted]e in years that they should have done it right at the first [redacted]e. The owner has proven that he and his team cannot fix my transmisson.We have been treated with much disrespect. We do not feel comfortable to step in the shop again. The owner has accepted to rebuild the engine to send to [redacted] and get it back from [redacted], then, the shop installed the engine back in my honda prelude. As we have told [redacted] before, [redacted] will only except the engine itself just as they recieved it from beggining unless paid to take engine out of car. We will not pay for this nor should we when we have delt with transmission shop for this job to be done. We want this done right and completed correctly by bell honda, then we are satisfied that everything is done right and paid for by advance transmission shop since [redacted]e and much money has been wasted to still have no car and still be  paying for rentals just to get by.

Regards,

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.my response to Advanced Transmissions claim that I never came to the shop is true, however, I had informed them that I was in Florida at the time. I did not return from Florida until June 28th. Financing was never mentioned to me until June 29th, and he had begun work on the car already. I requested financing prior to them towing my car there.  Messages left by [redacted] included profanity and harassing type insults. I refuse to into his shop with local law enforcement for the reason is I am extremely upset over the messages left.According to [redacted], my car was completed as of July 1st. I have voice messages I can forward via email to back up my claim and text messages. If you desire to listen to those, I can forward them via email.On Saturday, June 27th, via text message to [redacted]s personal phone, I asked what was the least amount he would accept to release me car and he responsed in text message, "3100."He has ample time prior to my returning from Florida to tell me financing process, whether it was online, paper application, or whatever the process they use. That never happened until June 30th.At this point, I have a friend that is going to try and pick uo the application for me.Regards,[redacted]

The transmission does work properly no problems [redacted] bought it from [redacted], some people call it new some call it re manufactured but it means the same thing. Call the dealer ###-###-#### it still has a 3 year 100 thousand mile warrant at the dealer. I spoke with the dealer and they said if there is a warranty issue then call them and they will handle everything for free, [redacted] is a liar. I want to talk to the owner, if he wants me to pull out a perfectly good Trans out of the truck I will. Have him call me, [redacted] is  a liar I  will  need them to drive the truck to me, I need 1 week to pull out the trans and I will give them a 2200.00 refund only because they did authorize the total repair and I did not promise the flash or re programming for free.  Have the owner call me ###-###-####.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.There was no proposed action or solution.Here are the facts: Before I allowed [redacted] at Advanced Transmissions and Emissions pick up the truck from the Chevy dealership, he sent me an email Monday 2/10/2015 stating that the cost to rebuild the transmission would be $1,250 to $2,250 max depends on parts and would include an unlimited miles warranty. He stated that he would beat everyone’s price and that he could get it done cheaper than anyone. On the morning of Wednesday 2/11/2015 He confirmed that it would cost $2,250 to rebuild the transmission and replace anything that needed to be replaced, the truck would be as good as new. Later that same day, [redacted] informed me that it was a different transmission than he was thinking and the parts were more expensive. The new price would be $2,500 plus $45 to get the parts in quicker. On the morning of Thursday 2/12/2015 [redacted] called to tell me the parts are too expensive for the transmission and he could not do the job for the $2,500 that he had previously promised. He said that I could come and pay him $480 for the tow and him looking at the truck and have the truck towed to a dealer that could fix it or he could install a new transmission for $3,300, after tax and everything set and ready to go with a 3 year, 100,000 mile warranty. At this point I questioned why the price had changed so many times and why he took the job if he could not do it. I opted to go with a new transmission as [redacted] did not seem confident that he could fix the original transmission or get it done within a reasonable time period.  [redacted] assured me that the truck would be ready to be picked up at 1pm Friday 2/13/2015. I called Advanced Transmission at around 1PM and was told that the vehicle was not ready but they were working on it. I received a voice mail from [redacted] at 2:39PM asking for a [redacted] or [redacted] number to pay for the new transmission. I called [redacted] back shortly after and asked if the vehicle was ready to go? At this point he told me that it would have to be towed to a Chevy dealership to have the transmission flashed because he did not have a machine that could do this (implying that his machine usually works on most vehicle but will not work on mine). He informed me that this would cost around $240 at the dealer plus towing. I told him that that was not going to work as my quote from him was for a completed, installed and fully functioning new transmission. I asked that he subtract the cost of the tow and the flashing service that I would have to pay for to complete the job. He became very upset at this point and told me that he did not like me or who I was as a person. He also stated that he did not trust me and now I would have to pay cash to get my vehicle back, cursed and hung up the phone. [redacted] was noticeably angry when the vehicle was retrieved Monday 2/16/2015 afternoon using a cashier’s check rather than cash. He would not even tell the tow truck driver where the truck was until after he returned from the bank ten minutes later to deposit the cashier’s check. At this point, [redacted] was asked if the transmission was remanufactured as it states on his invoice (002-13,472) dated 2/10/2015. He said yes. The vehicle was towed from Advanced Transmission on Bell Road to [redacted] in Tempe to have it checked out and flash the transmission.
The transmission was overfilled by 2 quarts and had to be flushed. The service technician at [redacted] confirmed that the vehicle did in fact have a remanufactured transmission installed.  I am requesting a full refund of $3,300 as the work done to the truck was not what was agreed on and incomplete. [redacted] conducted a classic bait and switch, promising a new transmission and installing a remanufactured transmission without the proper warranty paperwork. [redacted] stated two times in his response to the Revdex.com that he installed a new transmission. This is clearly not the case. Additional expenses that I accrued include but are not limited to Towing, Flashing transmission and flushing the transmission fluid.

Regards,

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

My answer is why didn't Advanced Transmission try to fix the transmission himself being a transmission shop instead of sending it to the dealership. He told the manager to take it off the lift. I can't fix it. Bring it to someone else.

Regards,

It was [redacted] first request $3300 I offered $2200 the owner of the company who [redacted] works for is [redacted], and he will not take my continuous calls and will not call me . Now [redacted] wants  $1200, no  way, I would like to go to court !!!! I win 98% of the time  please have him sue me in small claims, that is the best solution at this time per the [redacted], that I spoke with today 2-26-15. Sorry, [redacted] is not the company owner, see you in court !!!!  remember in the past when the Revdex.com's opinion was wrong, I won in court so now its a civil matter . Lets let the facts prove that I am wright !!!!  I apologize to the Revdex.com for wasting your time, this is no longer your concern, he is a compulsive lair, have a nice day!!!!!!!

I took my daughter's 2005 Chevy Malibu to have some work done on her transmission, and I have not found a shop or customer service better then I did at Advanced Transmissions in a long long while. Advanced Transmissions has been in business many years now and they do good work, the way shops used to do back in the day when people actually cared about helping each other. So I am telling you, if you want an honest company that will do you right and give you a firm handshake go to Advanced Transmissions and talk to the guys at the front there.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.There was no proposed action or solution.Here are the facts: Before I allowed [redacted] at Advanced Transmissions and Emissions pick up the truck from the Chevy dealership, he sent me an email Monday 2/10/2015 stating that the cost to rebuild the transmission would be $1,250 to $2,250 max depends on parts and would include an unlimited miles warranty. He stated that he would beat everyone’s price and that he could get it done cheaper than anyone. On the morning of Wednesday 2/11/2015 He confirmed that it would cost $2,250 to rebuild the transmission and replace anything that needed to be replaced, the truck would be as good as new. Later that same day, [redacted] informed me that it was a different transmission than he was thinking and the parts were more expensive. The new price would be $2,500 plus $45 to get the parts in quicker. On the morning of Thursday 2/12/2015 [redacted] called to tell me the parts are too expensive for the transmission and he could not do the job for the $2,500 that he had previously promised. He said that I could come and pay him $480 for the tow and him looking at the truck and have the truck towed to a dealer that could fix it or he could install a new transmission for $3,300, after tax and everything set and ready to go with a 3 year, 100,000 mile warranty. At this point I questioned why the price had changed so many times and why he took the job if he could not do it. I opted to go with a new transmission as [redacted] did not seem confident that he could fix the original transmission or get it done within a reasonable time period.  [redacted] assured me that the truck would be ready to be picked up at 1pm Friday 2/13/2015. I called Advanced Transmission at around 1PM and was told that the vehicle was not ready but they were working on it. I received a voice mail from [redacted] at 2:39PM asking for a [redacted] or [redacted] number to pay for the new transmission. I called [redacted] back shortly after and asked if the vehicle was ready to go? At this point he told me that it would have to be towed to a Chevy dealership to have the transmission flashed because he did not have a machine that could do this (implying that his machine usually works on most vehicle but will not work on mine). He informed me that this would cost around $240 at the dealer plus towing. I told him that that was not going to work as my quote from him was for a completed, installed and fully functioning new transmission. I asked that he subtract the cost of the tow and the flashing service that I would have to pay for to complete the job. He became very upset at this point and told me that he did not like me or who I was as a person. He also stated that he did not trust me and now I would have to pay cash to get my vehicle back, cursed and hung up the phone. [redacted] was noticeably angry when the vehicle was retrieved Monday 2/16/2015 afternoon using a cashier’s check rather than cash. He would not even tell the tow truck driver where the truck was until after he returned from the bank ten minutes later to deposit the cashier’s check. At this point, [redacted] was asked if the transmission was remanufactured as it states on his invoice (002-13,472) dated 2/10/2015. He said yes. The vehicle was towed from Advanced Transmission on Bell Road to [redacted] in Tempe to have it checked out and flash the transmission.
The transmission was overfilled by 2 quarts and had to be flushed. The service technician at [redacted] confirmed that the vehicle did in fact have a remanufactured transmission installed.  I am requesting a full refund of $3,300 as the work done to the truck was not what was agreed on and incomplete. [redacted] conducted a classic bait and switch, promising a new transmission and installing a remanufactured transmission without the proper warranty paperwork. [redacted] stated two times in his response to the Revdex.com that he installed a new transmission. This is clearly not the case. Additional expenses that I accrued include but are not limited to Towing, Flashing transmission and flushing the transmission fluid.

Regards,

Took my vehicle In the owner Greg help me save about $1000 on a new transmission driveshaft with warranty. Less then 2 days outstanding this company has a lot of experience!

We offered [redacted] to tow his vehicle to [redacted], so that they could look over the vehicle. We told him if the problem was due to something we did, we would take care of the tow, but if it was not caused by us then he would be the one responsible for the tow bill since we did not cause the problem. We also called the owner of [redacted] to ask him if he was okay with taking a look at [redacted]’s vehicle, and he said that was fine, but [redacted] refused to do this. This was a good way to help resolve the situation and fix the problem but we cannot help Mr. [redacted] if he refuses to let us help him by doing this. We cannot help him any other way. Mr. [redacted] also told [redacted], our manager, to “forget it” because he was done with the car anyways.