Advanced Water Treatment

CFE Credit Union this review is for the company as a whole not the sole location They state to be a Credit Union for the consumer as listed on their website "People helping people" but is actually the opposite after all they are only concerned about themselvesLack of professionalism from Managers such as Sharon the Supervisor Manager and Dan Ccatching attitudes and a nasty tone of voice not willing to help the customerLocation Managers are a joke as they have the ability to do nothing Worst mistake Ive made so far was stepping into this organizationwilling to lose thousands of dollars due to a waiver of $If you are reading this don't do business here take your business else where Quick to ruin your credit but no care whatsoever in trying to help it Waiting on a call from the CEO Kevin M [redacted] to see if he represents the company in a different manner than his assosiates

Truly disappointed in CFE Federal Credit UnionMy college age son has been being charged $a month since October "since he turned due to the lack of a $minimum balance requirement" THAT WE HAVE NEVER BEEN MADE AWARE OF according to Dan S [redacted] , Vice President at CFEWe have been members at cfe for nearly years and are truly disappointed by thisThe account was opened as a children's account over years agoAT NO POINT was there EVER any mention of this charge or minimum balance requirement requirementThey took over $from his accountIt's hard enough for college students to make ends meetWhen the credit union you have trusted for years hurts you like this, it is very dishearteningBEWARE OF YOU HAVE A CHILDREN'S ACCOUNTYOUR CHILD MAY BE NEXT

The amount of $was transferred to my credit card by the Lake Mary Branch on 1/17/ The amount of $was transferred to my credit card by the Lake Mary Branch on 1/17/I have call the branch several times to dispute the transactionThe branch or customer service is unable to tell me the name, address, and phone number to the company the funds was transferredI paid this month toward my credit card and interest and unable to find out where the fund went toThe bank is unable to give me the information that was put in the system

I have been looking for a LOCAL credit union or bank that actually has weekend hours, since these 8-bankers hours don't work for some people's livesI finally found CFE which has a Lake Mary branch, which a Drive Through open on SaturdayI started the application process online week agoThis morning I finally got the confirmation email that my process is complete I go to their website, only to find a brand new news story, that tells me that they are doing away with the Saturday Hours at their Lake Mary locationSeriously?? There was reason you got my business, and you are getting rid of that reason on the day my account was finally opened I will be closing both accounts immediately, and I will be pursuing whatever means I need to, in order to get my $fee refunded, since this is the equivalent of Bait And Switch

Great Company and a great crew

Rude and inconvenient customer service I contacted member services on 12/for account number [redacted] because my account was overdrawn by no account of my own Member services confirmed a outside party had recreated a debit card and pin number to overdrawn the account, however the bank did not restore the money in my account while they investigated unlike years ago where in one day my account was credited I called again on 12/and was told by an customer service manager rudely that it would be days before $is put back into my account I explained they are FDIC insured, they know my account was overdrawn by an outside party, why am I being inconvenient?

CFE transfered $from my checking to my savings account causing my account to overdraft and then charged my account an overdraft fee of $ I asked Michelle if they could please waive the fee because they caused my account to overdraftMichelle said that she would be able to waive half of the feeI then asked to speak to a supervisorAt first the supervisor Gia didn't even want to come to the phone and finally after demanding to speak to a supervisor, the supervisor Gia finally comes to the phone and tells me that she's not going to waive any of the fee and starts talking to me about refinancing my car when that has nothing to do with the reason I calledHer customer service was horrible and then when I mentioned Michelle said they were going to waive half of the fee, Gia said that Michelle was gone for the night which I know was a lie because it was 6:13pmI have been with this bank for ten years and never had issues until recentlyAll I wanted was the $fee to be

on 04-16-2017, CFE improperly rejected an debit from Fidelity Investments for my Roth IRA On 04-16-2017, the CFE automated computer system improperly rejected a debit transaction from Fidelity Investments for my contribution to my Roth IRA The system gave the improper error code that my account could not be located My account has existed since And, I gave Fidelity the correct account number, the correct numeric code for the checking account, and the correct routing number THERE WAS NO REASON FOR THIS ERROR EXCEPT FOR A COMPUTER ERROR OR A SOFTWARE ERROR CFE did NOT have my permission to screw up my IRA contribution and my Income taxes in this manner CFE absolutely did NOT have my permission to do this very giant and serious screw up The $5,was never delivered to Fidelty Investments by CFE Credit Union because of this computer error NOT ACCEPTABLE THIS IS ABSOLUTELY NOT ACCEPTABLE NOW, MY IRA AND MY INCOME TAXES ARE ALL SCREWED UP YOU

CFE has failed to return money to my account and every time I call there is a different waiting period on 05/09, I ordered Euros through the customer service numberThe representative was unable to provide definite information regarding the exchange rate but agreed it would be comparable to .88, I read onlineI was told it would take 2-weeks to receive the money which I agreed was okOn 05/12, I received a call stating the money was available for pick up at the Kissimmee branchOn 05/16, I went to the Kissimmee branch and waited for minutes before I started approaching the representatives walking aroundI was seated with Jacqueline who said she would get assistance to obtain the EurosThe head teller, Jomari came in with the Euros freely in her hand and a receiptShe asked me to sign the receipt which stated I was being provided Euros for my payment of $at an exchange rate of I advised her these terms were not what was agreed upon and I refused to sign f

My credit card strip was stolen CFE found of fraudulent charges Refunded the 3, will not ack the additional Keep dropping the ball My credit cards magnetic stripe was stolen back in the beginning of April (likely through a gas station) Over the course of the month fraudulent charges were made on my card My credit union caught notice of of them and notified me of the issue and suspended my card I was able to verify those three charges, to which they then cancelled the card and sent a new one along with starting the process of refunding the three charges I then checked my statement and noticed the additional charges which were missed On May 8th I opened the second inquiry to start the ball rolling on getting the additional charges reversed I keep calling every couple of weeks, but every time I get the same, we are working on it and it will take some time I called again about weeks ago, and they found no record of anyone working on the

Unable to have a new debit card sent to my current addressUnable to receive any communication other than refusal to assist My debit card was cancelled without my knowledgeI am working outside of Florida so I am unable to visit a branch officeI have called "repeatedly", they can't help me...sent messages on their website "repeatedly", Savannah Gonly responds with call the numberI send a message and it takes 7-days to receive a responseI have asked "repeatedly" to have someone contact me and all I'm told is call the numberI was told I have addresses on fileI changed my address on the website but that's not my "mailing" address? They "refuse" to send me a new debit cardSavannah said I had to print a form and return itI DIDBut they still refuse to send me a new debit card OR have anyone contact me to discussSavannah writes I have to download "another" form and have it noterizedWhy does it cost me money to change my address??????????? I AM UNABLE TO ACCESS MY